Police Data Specialist I/II

San Jose, CA, United States

The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose’s diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The Police Data Specialist (PDS) position is an entry level training position in the Operations Support Services Division (O.S.S.D.) of the Police Department. Under close supervision, Police Data Specialists learn to perform specialized technical work utilizing automated law enforcement information systems that lend support to sworn personnel and other department members. Duties include complex data input and retrieval processes requiring extreme accuracy; providing services to the community; and performing related work as required. O.S.S.D. operates 24 hours per day, 7 days per week.

The Police Department provides a six-month training program. During a one-year probationary period, incumbents complete the training program and a subsequent six months of on-the-job training. This includes but is not limited to a demonstrated proficiency of all aspects of Operations Support Services Division's responsibilities. While on probation, candidate performance is rated on a daily basis by experienced Police Data Specialists, Senior Police Data Specialists and/or other supervisors. Those who pass probation receive a pass/fail proficiency examination. Upon passing the examination, incumbents will be promoted to the position of Police Data Specialist II.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. For more information about Police department, OSSD unit,  CLICK HERE

The workweek may consist of four workdays of 10.5 hours followed by 3 consecutive days off or five workdays of 8.5 hours followed by 2 consecutive days off. Each workday includes two paid 15 minute breaks and a 1/2 hour unpaid meal breaks. OSSD employees wear uniforms. This position is eligible for a uniform allowance which will not exceed $500.00 annually.  Payments shall be made during the first two (2) pay periods of each month, in the amount of $20.83 per biweekly pay period. Trainees are expected to purchase and begin wearing their uniforms by the start of the 16th week of training.

Trainees are rotated through different units of OSSD and will be assigned to various shifts (Day, Swing and Midnight) and days off. New PDS's should expect to work night shifts, weekends and holidays. A shift differential of $2.25 per hour for Swing Shift and $2.50 per hour for Midnight shift is added to the base salary and compensatory time or pay will be granted for holiday work in accordance with the memorandum of agreement between the City of San Jose and the Municipal Employees Federation.

After training, PDS's bid for assignments, shifts (day, swing or midnight) and days off every six months in order of seniority as a Police Data Specialist. Senior employees typically select preferred shifts and days off and may have the option of a five day work week and/or alternate start times available to them. New employees may work nights, weekends and holidays for several years before they attain the seniority required to bid for more desirable assignments, shifts, days off and/or start times. Education and Experience Police Data Specialist I Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate). Police Data Specialist II Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate) AND one (1) year of experience in which the major assignment was the entry and retrieval of law enforcement data and identification information through a full range of automated police information systems.

Background: Pass personal background investigation as required by the Police Department  Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and answers to the job-specific questions. Only those candidates whose backgrounds best match the positions will be forwarded to the next phase of the selection process, which includes an Employment Orientation, Computer practical (Criticall) and oral interview.

Applicants deemed most competitive after oral interviews will be required to pass a police background investigation, which includes polygraph, and psychological screening.

Employment Informational Orientation : Attendance to the Employment Orientation is MANDATORY . The Employment Orientation is informational only and provides applicants with more details about the Operations Support Services Division and the Police Data Specialist position as well as information about the testing, Background Process and requirements.

Date: July 14th and 15th

CRITICALL (COMPUTER PRACTICAL) EXAMINATION:  The CritiCall for Police Data Specialist position is different from Public Safety Radio Dispatcher Trainee and Public Safety Communication Specialist position. During this phase, applicants will listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information utilizing a computer keyboard.

Date: August 6th and 8th

Re-Take Test Date: August 15th

Those who pass the CritiCall exam will have an opportunity to take a tour of the OSSD worksite on August 21st.

ORAL BOARD INTERVIEW - August 25th

Start Date:  February 3, 2025

*DATES ARE SUBJECT TO CHANGE IF NEEDED*

If you have questions, comments or concerns about the recruitment, selection or hiring process, please contact Alexandria Rodriguez via email at [email protected].

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