Operations Manager_

San Jose

**Overview**

**ABM** , a leading provider of integrated facility solutions, is looking for an Engineering Supervisor.

**ABM** (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300 offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

The **Operations Manager** is responsible for the overall supervision of the janitorial staff to a large project or a group of accounts making up a District at a branch.

**Pay:** $80-85k/YRThe pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data .

**Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (bm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

**Responsibilities:**

• Responsible to maintain assigned accounts to customer cleaning specifications.

• Responsible for training janitorial staff in proper ABM cleaning techniques and safe practices.

• Work with Branch Manager and District Manager to ensure proper safety and HR training has been provided for all employees.

• Assist in ordering cleaning and/or paper supplies for each account.

• Respond to customer issues as necessary or as directed Branch Manager and District Manager

• Submits employee timecards/LMS records to ensure proper wage payment to employee.

• Submits employee complete time off request forms to ensure proper benefit payment to employee.

• Assist in development of replacement for all lead leadership positions

• Lead a team of cleaners engaged in performing custodial work; provide clear direction, training and assistance to employees; coordinates daily work activities not limited to periodic schedules: organize, prioritize and assign work, monitors status of work, inspects completed work and troubleshoots problem situations.

• Maintain each account with budgeted labor each month to control costs.

• Meet with the building managers and tenants on a daily basis to take requests, work orders, special job, and answer questions. • Perform quality control inspections of each account to include Safety and HR reporting, plus LMS reporting.

• Contribute to district/branch financial performance by aggressively seeking tag, sale opportunities; report them to District Manager and Branch Manager.

• Provide an environment that will allow subordinates to grow and develop skills for future advancement.

• Provide support and leadership in special projects/initiatives as directed by the District or Branch Manager.

• Where applicable; maintain working relationship with labor unions.

• Review the scope of work and maintain the periodic schedule for each account, including all tag work.

• Complete and return all paperwork to the District Manager daily. Example: Payroll, holidays, vacation, sick time, birthday, timecards (e-pay), floating holidays and leave of absent.

• Complete and return all Human Resource paperwork on time and according to procedures. Example: Change of address, change of tax forms, terminations, corrective actions and any other HR requests by the associates.

• Reports to the building management of all building needs such as late-night requests and repairs needed.

• Creates proposals and quotes for special jobs requested by tenants, including getting their approvals in writing.

• Schedule all projects, periodic and special work utilizing excel spread sheets created for each BU# and validate all control quality points.

• Schedule vacation and holidays for all employees and assure replacements are screened and trained.

• Inspect all cleaning operations, ensure quality levels are being met

• Participate in all aspects of new employee orientation including all the site training. This includes safety, facility rules, procedures, new cleaning techniques, and equipment usage, service and chemical use.

• Manage all faces of the work order process.

• Closely work with all building departments.

• Coordinate shift operations to ensure coverage and completion.

• Order supplies, chemicals, equipment, parts and uniforms for all employees.

• Respond to all emergency requests, e-mails and phone calls.

**Requirements:**

+ · An associate degree required

+ · Must gave a minimum of 3 years of managerial experience in a service/customer-oriented environment

+ · Experience in cost estimating/pricing work required

+ · Must have working knowledge of OSHA safety regulations and chemical handling/storage procedures.

+ · Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ABM offers a comprehensive benefits package including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.

ABM values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service.

ABM participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.

ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

•ABM does not sell or share your personal information.

•We collect basic personal details like your name and address, work history, and other employment related personal information. We also collect Sensitive Personal Information like race/ethnicity because we are required to do so by law.

•We collect this information in order to process your employment with us.

•We will keep your information for as long as is required by law.

Prior to the submission of your personal information, please review our Employee Privacy Notice (bm.com/wp-content/uploads/2023/12/ABM-Employee-Privacy-Notice-English-December-2023-FINAL.pdf) . If you are from California, please review our California Employee Privacy Notice (bm.com/wp-content/uploads/2023/12/California-Employee-Privacy-Notice-English-December-2023-Final.pdf) .

REQNUMBER: 90827

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.