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PrideStaff
Hockessin, DE, United States
Job Title: Service Coordinator Location: Hockessin, DE Pay Rate: $16.00 - $20.00 Temp-To-Hire with Benefits Available Upon Conversion Our client in Hockessin, DE is growing rapidly and they are looking for an experienced and confident Service Coordinator to join their team! This company provides customized solutions for voice, data, internet an
Job Source: PrideStaffCrozer Health
Chester, PA, United States
The Service Coordinator in the Outpatient Mental Health Department oversees administrative tasks related to all OP therapy services to clients across all ages. The Service Coordinator is responsible for ensuring that all behavioral health services are comprehensive, high quality, and cost effective while maintaining regulatory expectations. The Ser
Job Source: Crozer HealthBenjamin Franklin Plumbing
Wilmington, DE, United States
We need a Service Coordinator to help us run the field operations of our residential focused plumbing company, Benjamin Franklin Plumbing. Somebody that can handle the administrative aspect of a service a call soup to nuts, that is, answer the customers call thru posting the payment and everything in between. Your management of the company's calend
Job Source: Benjamin Franklin PlumbingOne Hour Heating and Air Conditioning
Wilmington, DE, United States
We need a Service Coordinator to help us run the field operations of our residential focused HVAC company, One Hour Heating & Air. Somebody that can handle the administrative aspect of a service a call soup to nuts, that is, answer the customers call thru posting the payment and everything in between. Your management of the company's calendar ensur
Job Source: One Hour Heating and Air ConditioningBenjamin Franklin Plumbing of Wilmington, DE
Wilmington, DE, United States
We need a Service Coordinator to help us run the field operations of our residential focused plumbing company, Benjamin Franklin Plumbing. Somebody that can handle the administrative aspect of a service a call soup to nuts, that is, answer the customers call thru posting the payment and everything in between. Your management of the company's calend
Job Source: Benjamin Franklin Plumbing of Wilmington, DEDelaware County
Media, PA, United States
Position: Supply Service Coordinator Department: Magisterial District Courts Posting Date: June 10, 2024 Hours: 8:00am - 4:00pm at 40 hours per week Salary: $12.62 hourly JOB DESCRIPTION: Under general supervision of the First Assistant Administrator and/or Office manager for the Administrative Office: Maintain Inventory for all office suppl
Job Source: Delaware CountyPennsylvania Medicine
Kennett Square, PA, United States
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at
Job Source: Pennsylvania MedicineBanfield
Newark, DE, United States
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clien
Job Source: BanfieldWilmington, DE, United States
Service Coordinator
Department: Operations
Reports to: General Manager
Job Summary:
The Service Coordinator plays a critical role in our regional commercial facility maintenance and repair company by serving as the primary point of contact for our valued customers. This customer-facing position requires an individual with exceptional customer service skills, excellent oral and written communication abilities and a strong sales mindset. The Service Coordinator is responsible for ensuring the efficient scheduling of service appointments, maintaining positive customer relationships, and promoting our company's services to potential clients. This position primarily works in an office environment, but occasional travel to customer sites or company meetings may be required.
Key Responsibilities:
Scheduling and Coordination:
*Work with the Operations Team to efficiently schedule service technicians to customer sites, ensuring optimal resource allocation and timely service delivery.
*Coordinate with clients to confirm appointment details, provide service estimates, and manage any necessary changes to the schedule.
*Maintain organized records of all service appointments, customer interactions, and job statuses.
Customer Engagement:
*Serve as the first point of contact for customers, addressing inquiries and resolving any issues promptly and professionally.
*Build and maintain strong customer relationships by providing exceptional customer service, demonstrating a deep understanding of their needs and ensuring customer satisfaction.
*Utilize excellent communication skills to convey information clearly and effectively to customers, ensuring they have a clear understanding of our services and pricing.
*Actively promote our company's services to potential clients, providing information, answering questions and following up on leads or proposals.
Problem Resolution:
*Collaborate with service technicians and other team members to resolve any technical or logistical issues that may arise during service delivery.
Documentation and Reporting:
*Prepare accurate service proposals and documentation for both customers and internal records.
*Generate regular reports on customer interactions, service appointments, and sales activities, providing valuable insights to the management team.
Job Requirements
Qualifications:
*Proven experience in a customer-facing role, with a strong sales or customer service background.
*Exceptional oral and written communication skills, with the ability to convey information clearly and persuasively. Bilingual English and Spanish speaking is a plus.
*Strong organizational and multitasking abilities to efficiently manage schedules and coordinate appointments.
*Proficiency in Word, Excel, Outlook email and calendar, PowerPoint.
*Ability to work independently and as part of a team, with a customer-centric approach.
*Attention to detail and a commitment to providing excellent customer experiences.
*Knowledge of commercial maintenance and repair (paintings, coatings, caulking, power washing, window cleaning, masonry repairs and handyman) services is a plus.
*Valid driver's license is required.
Company Benefits:
*Competitive salary.
*Ongoing training and professional development opportunities.
*Friendly and supportive team environment.
*Paid holidays, vacation and sick days.
***All Qualified Candidates, please contact: Kelley Lubking ***
Phone: 302-324-9400
Email resume to: [email protected]
#ZRNC
Email Alert for Service Coordinator jobs in Wilmington, DE, United States
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