Vehicle Inventory Control Analyst (PA)
Philadelphia, PA, United States
Job Details
Job Location
VPC Philadelphia Southport - Philadelphia, PA
Position Type
Full Time
Education Level
High School/G.E.D
Travel Percentage
None
Job Shift
1st
Job Category
Admin - Clerical
Description
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
Customer Service interacts with internal and external customers; providing support, data and pertinent information, to ensure production runs efficiently.
Responsibilities
Analyze, Validate, Reconcile and Submit Data Pulling and comparing records from Company software and 3rd party software using Excel and Word - VELES, SAP, ITMS, GPMS, GPQMS, etc.
Sorting data into necessary reports as requested
Analyze data to determine the next step in meeting objective goal
Verifying the validity of data and updating as needed
Increase efficiency and productivity of reporting methods
Analyze and identify data patterns to filter problematic areas of data and reporting methods
Sending and receiving data as requested
Communicating VIN activity clearly and concisely via verbal communication and email transmission
Properly escalate critical information to department manager
Administrative Support Anticipating the needs of internal/external customers
Answering phones, replying to email in a timely fashion
Ensure all inquiries have been completed by the department in a timely manner
Ensure department manager is up to date with all relevant information
Engage in face-to-face meetings with customers for the provision of one-to-one service
Assist Carriers in locating units, repair requests, expediting shipments for customers, and any other issue that may prevent units from shipping
Work Order Completion/Print/Reprint/Validation
Monroney Print/Reprint/Sort/Validation
Proactively investigating issues and responding accordingly
Day-to-day operation of all programs and equipment, including scanners/tablets/printers
Coordinating Production Activities Led By Operations Anticipating the needs of Operations
Creating, printing and distribution of necessary/requested reports
Generating new reports to aid Operations in meeting organizational goals
VIN lists (various configurations)
Allocation/Decommit Report (VINS ready for production)
Issuing requests to labor provider to meet objective goals
Offsite Truck Shuttling (VINS located off the main property)
Purification of stock transfers received from other Port's
Receiving dealer returned units into inventory
Requesting entry inspections on all returns and transfers
Advising carriers of transportation damage liability for returns and transfers
Composing Standard Work Instruction Sheets Analyze existing processes for improvement
Determine structure of standard operation procedure
Prepare scope of process for department/individual relevancy
Use consistent style and start steps with action commands
Be concise
Collaboratively work out all necessary steps of the process
Records tasks step by step
Include sub-tasks when necessary
Include visual overflows and visual aids
Access potential problems in the process
Ramp Operation at Navy Yard Retrieve railcar numbers with corresponding A-end and B-end seals
Enter railcar numbers into TADS system according to railcar location on each track and pad
Assign location to all VIN's on each rail car and print bay tickets
Investigate problematic VIN's, damages, and the relocation of VIN's from their assigned location to sickbay area and/or Southport VPC
Park VIN's for carrier availability and clear track sheet in TADS
Submit a minimum of 10 reports daily to Glovis HQ and NS Corp
Perform physical inventory and system reconciliation in TADS weeky and monthly
Provide daily pull list to Conrail for clearing of empty railcars on each track
Other duties as assigned
Qualifications
Skills
Proficient PC skills - Word, Excel, PowerPoint, Outlook, and database management systems
Ability to read, comprehend and interpret documents such as operating and maintenance instructions, and procedure manuals is required
Ability to write routine reports and correspondence is required
Ability to communicate effectively before groups of customers or employees of organization is required
Education & Experience
High School Diploma/GED
3 years required OR equivalent combination of education and experience in Customer Service or Microsoft Office preferred
2 years preferred OR equivalent combination of education and experience in IVeles, ITMS, SAP, or Excel
Physical Requirements
Ability to use computer, copy/fax machine
Lift up to 10 lbs.
Carry up to 10 lbs.
Push/pull
Bend/stoop
Kneel
Squat/crouch
Stand
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Comfortable working at heights, specifically rail car heights
Ability to operate a computer, copier, and scanner
Exposure to changes in temperature, work in all seasons
Exposure to dust in rail cars and VPC fumes
The position is based out of Philadelphia, PA office at a plant manufacturing/warehousing environment.
The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of skills and abilities required to do the job. Glovis America, Inc. reserves the right to alter and change this job description at any time without notice based on business needs.
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