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Project Manager

Boston

Job Description Job Description Craftsman Technology Group is an employee-owned firm that supports mission-driven organizations. Our work spans community and economic development, community health, arts and historical institutions, and organizations fostering inclusive communities. We believe technology can be an effective vehicle for change.

Our mission: to help nonprofit organizations grow and thrive.

Our values: be transparent and honest; be fair and accountable; be independent and objective; and be good to our staff, our communities, and the world.

We are seeking a Project Manager to join our Professional Services team who will bring these same values and passion to help nonprofit organizations. A Project Manager is a client-facing full-time salaried intermediate-level position.

Job Summary: In this forward-looking, proactive role, you will oversee all aspects of our nonprofit clients’ projects and be responsible for managing six to ten projects at a time, dependent on size and complexity. You will drive projects forward and be an advocate for successful outcomes that serve both the client and the team’s priorities.

With your strong communication and interpersonal skills, you will build trusted advisor relationships with our clients and take the lead on managing crucial project conversations effectively. You will provide transparency around budget, schedule and scope while navigating technical or organizational complexity, with the higher goal of guiding effective decision-making that supports the key project objectives.

You will nurture a collaborative environment for your project teams, identifying and removing obstacles to productivity and integrating interdependent workstreams. You will provide the long-range view and the objective perspective your teams need to deliver great work on time and on budget.

Job Responsibilities: Guide a client’s project team to successful completion of a project

Provide leadership on large, multi-faceted projects

Lead project kickoff, planning and status meetings, both internal and client-facing

Be accountable for driving, monitoring and controlling project activities

Oversee project schedules and budgets

Guide and drive effective decision-making

Identify and remove barriers to productivity for project team

Promote effective communication across teams and stakeholders

Build trusted relationships with clients

Manage all aspects of change throughout a project

Participate in the development and review of project deliverables

Participate in portfolio review and team resourcing activities

Contribute to firm’s institutional knowledge

Other duties in support of project or firm objectives

Required Qualifications: Experience working within or alongside the nonprofit sector

Experience managing complex technology projects, ideally Salesforce CRM or another CRM deployments

Experience working closely with Salesforce

Experience managing relationships with clients or external stakeholders

Flexibility to travel on occasion

Preferred Qualifications: 5+ years of experience managing projects

PMP Certification (required within one year of start date)

Salesforce Certified Administrator (required within one year of start date) and Nonprofit Cloud Consultant (required within 18 months of start date) credentials.

Expert knowledge of business processes in the nonprofit and/or community development sector.

Expert knowledge of project management tools such as Mission Control (Project Management for Salesforce), Liquid Planner, Confluence, Jira, MS Project, Base Camp, Projector PSA or equivalent

Salary Hiring Range: $80,000 - $100,000

Job Location: Boston, MA (hybrid) or virtual (contiguous US)

Benefits: Company-supported medical, dental, vision

Company-provided short- and long-term disability

401k & Roth IRA retirement options with a company match (available 90 days after hire date)

Employee ownership (engaged 6 months or 1,000 hours after hire date)

4 weeks accrued paid-time-off (PTO) per year

10 paid company holidays and 2 paid floating holidays (individual’s choice) per year

CTG’s commitment to professional development and advancement

Work culture aiming toward work/life balance

Important Note: Applicants must be eligible to work in the US. H1-B sponsorship is not available.

Our headquarters is in Boston, MA and we have a strong virtual culture with staff located throughout the contiguous   United States. We are unable to hire candidates living outside the United States.

Direct applicants only; no recruiters.

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