Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Youth Advocate Programs
Memphis, TN, United States
Status: Part- Time Hourly FLSA Classification: Non-Exempt Summary of the Position: Hourly, Part Time positions serving youth and families throughout Memphis - Shelby County are available. Applicant must be dependable, committed, and able to serve as a positive role model for youth in the community, school, and home settings. The Primary resp
Job Source: Youth Advocate ProgramsAcadia Healthcare
Memphis, TN, United States
ESSENTIAL FUNCTIONS: Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes. Collaborate with appropriate staff to develop acceptable resolutions to potential complaints. Identify process deficiencies that res
Job Source: Acadia HealthcareFirst Source LLC
Olive Branch, MS, United States
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Olive Branch, MS Hours: Monday-Friday 10-6:30pm CST. Due to the nature of this position and healthcare setting, up to date immunizations are required. We are a leading provider of transformational
Job Source: First Source LLCCapgemini
Memphis, TN, United States
**Who are we?** Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team member
Job Source: CapgeminiUBS
Memphis, TN, United States
Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information • educate clients on account services and capabilities • help with the preparation of reports and other materials for client meetings • collect the right documenta
Job Source: UBSFlexJobs
Southaven
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsFlexJobs
Olive Branch
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsFlexJobs
Memphis
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsGermantown, TN, United States
EC PRO US IS LOOKING FOR A CLIENT ADVOCATE
Do you love horses & technology? Stop scrolling - this job may be perfect for you!
This is an exciting Client Advocate role for the right person who has a passion for equestrian life and wants to build a career in the software-as-as-service (SaaS) industry.
This is a unique opportunity to take an established brand in the UK and launch it in the U.S. to create raving ECPro fans on the other side of the pond.
EC Pro is an award-winning equestrian client, staff, and barn management software that was founded in the UK in 2017. Our founder, Jamie, noticed that the riding school system was upside down. He found himself standing in long wait lines to book riding lessons for his daughter, while the barn staff ran around in a constant hurry, trying to manage the growing crowd of customers.
It struck him that booking a horse shouldn't be that hard. It should be as easy as booking a flight, hotel, vacation, workout session, or food delivery right from your phone. Thus, EC Pro was born.
EC Pro is a cloud-based software solution that gives riding school and equestrian center owners complete control over their business operations and bookings while providing customers with the digital experience and modern convenience they expect.
Sound cool? Keep reading!
About the Role
At EC Pro, we're passionate about helping customers manage their most precious asset: Their team's time. By creating a world-class customer experience, building great relationships, and possessing a huge depth of knowledge about our products, the EC Pro support team plays a crucial role in helping us achieve that mission. That's where you come in.
As a Client Advocate, you'll be the voice of the company, embodying those values and driving customer value and satisfaction. In the process, we'll provide mentorship, training, and the potential to make a big impact at a growing organization. If you're curious, organized, and like solving problems while helping people, we want to talk to you!
Responsibilities
Working directly with the Sales Team onboarding new clients
Training new clients, assisting existing clients with questions
Responds to our customers within, as a minimum, our SLA timescales
Investigate and document customer-reported defects
Work with other departments to research and resolve customer issues
Provide customer feedback to the product and development teams
Assist in creating training materials for customers and for new hires
Accurately records and logs interaction with customers and updates account information in HubSpot
Must have: Bachelor's degree in communications, marketing, or related field. Or, equivalent experience
Personal knowledge and experience in the Equestrian world
Strong writing and communication skills; excellent phone presence
Organized and self-driven
Tech savvy and a quick learner
2-4 years of experience handling customer-facing technical troubleshooting in a SaaS environment
Enthusiasm for helping customers find solutions
Ability to retain ownership of an issue until resolved
Nice to have: Entrepreneurial, start up, or small business experience
Our Tech Stack: HubSpot
Canva
Google Suite (Docs, Slides, Sheets, etc)
Slack
Clickup
Compensation (?) $60-65,000 annually, depending on experience; eligible for bonuses
PTO
Health, Dental, and Vision Insurance
Other Info Flexible schedule
Fully remote
Hiring Manager
Russell Daws, Principal at ECPro US
Contact: [email protected]
Email Alert for Client Advocate jobs in Germantown, TN, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.