Principal Business Operations Program Manager , Operations Security

Seattle, WA, United States

Principal Business Operations Program Manager , Operations Security Job ID: 2623689 | Amazon.com Services LLC

The Principal Business Operations PM for Stores Business Security Teams (StoresBST) partners closely with the Stores BST VP, driving strategic operations across the organization. This detail-oriented leader will wear many hats, notably “chief of staff” to the team, a thought leader and business partner for the organization. This leader partners with Finance, HR, and administrative teams; and Stores BST Leadership.

The Principal Business Operations, PM will assist the VP of StoresBST in the day-to-day management of business and operations, including resource planning, annual strategic planning, and metrics reporting. The ideal candidate influences successfully at all levels, thinks strategically with a passion for problem solving, is a strong organizer, takes initiative, and operates effectively across many teams. The candidate sees around corners, manages multiple work streams, is biased for action in ensuring the team is set up for success in achieving our goals, and earns trust with individuals across all levels and job families.

As the primary role of owner of the organization’s most visible documents and artifacts (e.g., business reviews, annual operating plans, 3-year vision plans). The candidate will partner with the leadership team to develop and drive operational processes (Business Reviews, Finance and Operations, Goal Management), people-driven programs (Diversity, Equity and Inclusion, team development), technical programs (ability to understand complex technology-driven initiatives and programs), communications programs (All-Hands meetings, newsletters, internal communications), and a general ownership of the organization’s business cadence.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Key job responsibilities

Key Responsibilities

• Drive the cadence and content for business, operational, and strategic reviews.

• Monitor and facilitate progress of executive goals and targets.

• Work with other business units and influence strategic directions.

• Drive special projects or strategic projects.

• Performs additional responsibilities and special projects as assigned.

• Work with leaders and stakeholders to drive project execution and deliver on agreed-to project requirements.

• Engage with finance and operations to help make data-driven decisions.

• Assist leaders in the annual planning process, headcount allocation, and operational expenses

• Holds executives accountable for action items they need to drive forward.

• Set and drive regular cadence of communications to various stakeholders including internal team members and external audiences.

• Responsible for communications of key initiatives across points of contact

• Facilitate discussions in areas related to program directions, strategic discussions, and conflicts.

• Manage agendas/topics for staff meetings, strategic off-sites, and other important reviews.

• Sets standards and bar raises reporting quality and expectations across all business operations partners.

• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, and review of VP+ documents.

• Contribute to and track people and DEI initiatives and actions.

About the team

About the team

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

BASIC QUALIFICATIONS - 7+ years of working cross functionally with tech and non-tech teams experience

- 7+ years of program or project management experience

- 7+ years of managing, analyzing and communicating results to senior leadership experience

- 7+ years of cross functional project delivery experience

- Bachelor's degree Or equivalent work experience

PREFERRED QUALIFICATIONS - Experience delivering projects within scope, time, budget and quality

- 8+ years of program or project management experience

- • Goal driven, target oriented, able to step back and look at the bigger picture (helicopter view), the ideal candidate will also be able to manage ambiguity with his/her sleeves rolled up, and possesses a preparedness to get involved

- • High dependability – needs to be there to manage department

- • Demonstrate ability to manage, motivate, and influence work behaviors

- • Experience defining/executing program requirements and using data and metrics to determine improvements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,100/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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