Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
OpenAI
New York, NY, United States
About the team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. We see every interaction is an opportunity
Job Source: OpenAIintenseye
New York, NY, United States
Our mission: Every 7 seconds a worker is injured. The human and economic cost of workplace injuries around the world is $250 billion per year. At Intenseye, we believe that the health and safety of workers is non-negotiable. Intenseye is a truly disruptive employee health and safety (EHS) SaaS platform powered by cutting-edge AI. Using existing c
Job Source: intenseyePersona
New York, NY, United States
At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their end users' identities. Our identity platform enables businesses to collect and manage their end users' personal information securely, verify that their end users are who they say they are, analyze a
Job Source: PersonaPure Storage
New York, NY, United States
Portworx: BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advant
Job Source: Pure StorageFitch Group
New York, NY, United States
Customer Success Manager - CreditSights Fitch Solutions is currently seeking a Customer Success Manager - CreditSights, based out of our New York City office. As a trusted partner, a Customer Success Manager (CSM) will expertly blend relationship management, training and education with in-depth functional and product knowledge to foster client lo
Job Source: Fitch GroupPalo Alto Networks
New York, NY, United States
Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for
Job Source: Palo Alto NetworksFrontify
New York, NY, United States
Your new company A lot has changed at Frontify over the last decade, but people continue to be at the heart of our vision. Every day, we empower thousands of brand builders worldwide - including teams at Lufthansa, KIA, Vodafone, and Uber - to create brands that have an impact. Our more than 300 employees collaborate and engage in and around our
Job Source: FrontifyConnecteam
New York, NY, United States
Who Connecteam is: Connecteam is a fast-growing startup on a mission to change the mobile and low tech employees workforce experience. With over 2.7B remotely workers across the globe, the challenges and capabilities for advancement are endless. Our business management platform helps thousands of businesses thrive by taking away the daily hustle a
Job Source: ConnecteamNew York, NY, United States
Our Story So Far:
Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.
In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.
We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!
What you'll do
Manage and maintain customer relationships, ensuring that all customers attain a high level of adoption and business value from using Pigment
Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption
Develop a trusted advisor relationship with customer executive sponsors to create passion and satisfaction for Pigment
Establish measurable goals and KPIs for your customer accounts and drive a plan to completion
Navigate through multiple departments within an organization to expand use cases and business value of Pigment
Deliver awe-inspiring presentations and trainings, provide insightful practices, and structure creative solution
Lead the development of the Pigment community through thought leadership, events, and developing practices
Develop deep product expertise and creativity to work closely with our product team on the product vision and roadmap
Who you are Significant experience in account management, sales, or professional services at a software/SaaS company
Proven track record of building strong C-level executive relationships, a deep sense of empathy and dedication
Experience in preparing and delivering presentations targeted to a senior audience
Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience
Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement
Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
Ability to adapt to a rapidly changing product and respond strategically to customer needs
Experience meeting multiple objectives in an entrepreneurial environment with little supervision
You speak English fluently
BA/BS degree required, MBA or other relevant advanced degree preferred
What we offer Competitive compensation package
Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Paris, and London
High-end equipment (based on stock/availability) to do your work in the best conditions.
Employer-sponsored 401(k), enabling you to prepare for retirement.
How we work:
Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet.
Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community.
Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission.
Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Email Alert for Customer Success Manager - NYC jobs in New York, NY, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.