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Insight Global
Charlotte, NC, United States
Job Description Scope a customers issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues. Act internally as a customer advoca
Job Source: Insight GlobalInsight Global
Fort Mill, SC, United States
Job Description i. Roles and Responsibilities. The Corporate Security Systems Support Engineer will: 1. Provide coordination and maintenance support in the area of bank security and physical security equipment, will ensure successful implementation of security deliverables in accordance with Truist standards and industry best practices, and will
Job Source: Insight GlobalKintegra Health
Gastonia
Job Description Job Description Title : AV Support Specialist Status : Hourly Location : Headquarters Report To : Lead Information Security Analyst Summary of Position: The AV Support Specialist / Information Security Technician assists managers with conference calls, ensuring that such calls are executed in a flawless manner from a media s
Job Source: Kintegra HealthKintegra Health
Gastonia, NC, United States
Job Description Job Description Title : AV Support Specialist Status : Hourly Location : Headquarters Report To : Lead Information Security Analyst Summary of Position: The AV Support Specialist / Information Security Technician assists managers with conference calls, ensuring that such calls are executed in a flawless manner from a media s
Job Source: Kintegra HealthKPMG
Charlotte
**Business Title:** GSOC (Global Security Operations Center) Incident Response Manager **Requisition Number:** 111945 - 51 **Function:** Business Support Services **Area of Interest:** **State:** NC **City:** Charlotte **Description:** Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organ
Job Source: KPMGBank of America
Charlotte, NC, United States
Incident Response & Management Charlotte, North Carolina;Addison, Texas **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every d
Job Source: Bank of AmericaTEK NINJAS
charlotte, nc
Incident Response Analyst Location: Remote but needs to live within driving distance of Charlotte, NC Duration: 6+ months contract-to-hire Position Description: Advance and maintain incident response plan. Lead incident response events and activities. Subject matter expert responsible for managing threats, disseminating information, and handling,
Job Source: TEK NINJASTek Ninjas
Charlotte, NC, United States
Incident Response Analyst Location: Remote but needs to live within driving distance of Charlotte, NC Duration: 6+ months contract-to-hire Position Description: Advance and maintain incident response plan. Lead incident response events and activities. Subject matter expert responsible for managing threats, disseminating information, and handling,
Job Source: Tek NinjasCharlotte, NC, United States
Monitor security alarms according to Wells Fargo security procedures in their Security Response Center.
Assist in obtaining the initial information for all reported incidents.
Work closely with other Security Response Center Analysts to ensure processes are followed according to written procedures.
Work with alarm vendors to find solutions to problems related to alarm systems.
Notify various bank groups/government agencies as required.
Assist customers in resolving alarm system maintenance/service needs.
Perform data entry in support of Security Response Center requirements.
Other duties may be assigned.
Job Skills:
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Guaranteed Interview:
We guarantee an interview for individuals with a disability, recipients of SSI or SSDI, limited work experience, or other barriers to employment. Skip a step and book your interview directly with us here: https://northcarolina.advocations.io/prescreen?job=RC101
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Security Response Support jobs in Charlotte, NC, United States
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