Operations Manager
Philadelphia, PA, United States
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Summary of Objective: The Operations Manager is responsible for the operations performance (safety, Quality, Deliver, and Cost) of a set value stream in the packaging area. This role will provide leadership, set direction, provide performance management, and coordinate required resources to complete monthly schedules in a cGMP compliant environment. Essential Duties and Responsibilities: Ensures assigned operations comply with all applicable local, corporate, and regulatory safety guidelines.
Ensures compliance with all applicable corporate and regulatory SOP and cGMP guidelines for their area of responsibility Manages processes ensuring required levels of customer delivery and quality performance.
Manages all operational aspects of their area of responsibility including productivity, cost, continuous improvement, and daily business processes
Ensures all personnel in their areas of responsibility receive necessary and appropriate training for their job function
Ensures management and development of all salaried personnel in their area of responsibility to include necessary hiring, discipline, rewards and recognition
Sets and achieves aggressive goals for their areas of responsibility.
Effectively manages union relations including hiring, discipline, rewards and recognition, and grievance handling with support from Human Resources.
Establish and utilize metrics to drive improvement activity and ensure that decisions are based on facts and measurement trends.
Initiate improvement projects to reduce cycle time, increase throughput and minimize changeover losses to increase internal capacity.
Align production, mechanical, materials, customer service and quality functions to establish reliable processes that improve safety, quality, schedule and cost performance.
Initiate improvement projects to reduce cycle time, increase throughput and minimize changeover losses to increase internal capacity.
Interface with customer in a professional manner to deliver value and to ensure customer satisfaction.
Develop operations scorecard to communicate with customer.
Manage daily staffing and balance production and customer needs to manage costs and create reliable processes.
Establish visual management systems and develop team to deploy lean manufacturing methods to improve operational performance.
This position may require overtime and/or weekend work.
Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
Attendance to work is an essential function of this position
Performs other duties as assigned by Manager/Supervisor.
Qualifications: . Required: Bachelor's Degree in a related field and/or 5-10 years related experience and/or training.
Math Skills Required.
Computer Skills Required.
Language Skills Required
Reasoning Ability Required.
Other Required Skills.
#LI-LM1 Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
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