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Sodexo
Baltimore
**Unit Description** **_Entegra Procurement Services_** _is a fast-growing and dynamic division of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services provides procur
Job Source: SodexoCompass Group, North America
Owings Mills
Eurest Location: Owings Mills, MD Salary: $ 80K - $90K Work Schedule: Mon - Fri As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As
Job Source: Compass Group, North AmericaLutheran Immigration and Refugee Service
Baltimore
If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! The Director for Employment Services will hire and lead a for-profit temporary staffing agency to expand employment services for immigrants and refugees. The Director will be responsible for developing and implementing a su
Job Source: Lutheran Immigration and Refugee ServiceJohns Hopkins University
Baltimore
Johns Hopkins University (JHU) School of Medicine (SOM) seeks an **_Associate Director, Research Management Services_** (RMS). Reporting to the Executive Director of Research Finance, will collaborate with operational stakeholders, senior leadership, and departmental administrators/directors to oversee centralized planning, administration, and impl
Job Source: Johns Hopkins UniversityPwC
Baltimore
**Specialty/Competency:** Entrepreneurial & Private Business (EPB) - General **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% A career in our Personal Financial Service practice, within PwC Private, will provide the opportunity to help private companies with a range of business advisory needs such as a
Job Source: PwCOptiv
Baltimore, MD, United States
Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) As a Client Director (CD) you’ll focus on selling Optiv security services and security technology solutions to a select few key strategic accounts (
Job Source: OptivOptiv Security Inc.
, MD, United States
Client Director - Cybersecurity page is loaded Client Director - Cybersecurity Apply remote type Hybrid locations Baltimore, Maryland time type Full time posted on Posted 4 Days Ago job requisition id 2024-11509 As a Client Director (CD) you’ll focus on selling Optiv security services and security techno
Job Source: Optiv Security Inc.Flywheel Digital
Baltimore, MD, United States
The Opportunity We are looking for a leader to join our Media team focused on team development and support; client retention and growth; and development of Flywheel’s further expansion as the leading Digital Commerce Solution. This role requires proven ecommerce experience in the Digital Commerce space (full funnel), strong people management and l
Job Source: Flywheel DigitalBaltimore
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
Role Summary
Leads a team of relationship managers across multiple segments within USI Wealth Management responsible for client satisfaction, sales, and retention for the most complex clients at the firm. The team is ultimately responsible for ongoing client service functions, the development of operating protocols, and process improvements to deliver a differentiated client experience. Partners closely with Segment Leads and National Account Managers to align expectations and team functionality to execute firm objectives and strategic priorities. Responsible for performance and resource management for the team.
Responsibilities:
+ Identifies areas of focus for achieving increased client satisfaction, sales, and retention levels within the teams managed. Contributes to the client service strategy and provides input on how to coordinate with various internal partners to ensure client satisfaction and increase client revenue.
+ Contributes to the development of key performance metrics for the function and/or region. Tracks and reports on team metrics and results; coaches and guides management team on improving the execution of the relationship plan and achieving short-term and long-term strategic goals.
+ Liaises and strategizes with cross-business leaders in addition to peer leaders in sales and relationship management to identify opportunities to maintain client satisfaction and increase client and business profitability. Participates in key industry panels and key focus groups.
+ Serves as an escalation point for highly critical service issues or roadblocks, shepherds' issues through to resolution. Reviews trends on escalated service issues and recommended process changes. Evaluates information and determines process changes to be adopted. Keeps leadership informed of critical service issues with clients and how they will be/have been resolved.
+ Recruits, directs, motivates, and develops a management team, maximizing their individual contribution, their professional growth, and their ability to build and sustain a high-performing, strategically focused workforce within their assigned departments.
Qualifications:
Required:
+ Bachelor's degree or the equivalent combination of education and relevant experience AND
+ 12+ years of total relevant work experience and 5+ years of management experience
FINRA Requirements
FINRA licenses Series 7,63, and 24 licensed are required (or must be acquired) and will be supported for this role.
Work Flexibility
This role is eligible for remote work up to two days a week.
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including:
+ Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
+ Flexible and remote work opportunities
+ Health care benefits (medical, dental, vision)
+ Tuition assistance
+ Wellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on–now, and over the long term.
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Email Alert for Director, Client Services_ jobs in Baltimore
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