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HOYA Vision Care
Dallas, TX, United States
Customer Service Quality Assurance Specialist Hoya Optical - Dallas, 651 E Corporate Dr, Lewisville, Texas, United States of America Req #2088 HOYA and Seiko Driven by passion for innovation and development, Hoya Vision is constantly moving boundaries. By use of extensive research and cutting- edge technology we provide tailored optimized exper
Job Source: HOYA Vision CareSynergy Bioscience Inc
Dallas, TX, United States
Job Description Job Description Synergy Bioscience is a CRO providing pharmaceutical product development support, analytical chemistry, and microbiology testing services to different industry sectors. We are seeking a dynamic and experienced Quality Assurance Specialist to join our team at our Dallas, Texas facility. The successful candidate will
Job Source: Synergy Bioscience IncKedrion Biopharma Inc. KEDPLASMA LLC.
Duncanville
Job Description Job Description KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, vet
Job Source: Kedrion Biopharma Inc. KEDPLASMA LLC.Hoefer Wysocki
Dallas, TX, United States
Job Title Quality Assurance Specialist Job Type Full-time Location Dallas - Dallas, TX 75201 US (Primary) Kansas City - Kansas City, MO 64112 US Education Bachelor's Degree Category Quality Assurance Job Description Summary Description: As a Quality Assurance (QA) Specialist, you will assist the QA Manager in providing and improving qual
Job Source: Hoefer WysockiSynergybioscience
Dallas, TX, United States
Apply for Quality Assurance Specialist - Synergy Bioscience Job Openings >> Quality Assurance Specialist >> Apply Apply for Quality Assurance Specialist Please fill out the form below and click Submit to submit your application for consideration. Fields with an asterisk (*) are required. Summary Title: Quality Assurance Specialist
Job Source: SynergybioscienceKelly Services
Irving
**QA Specialist II** Irving, TX /Direct Hire! **Description** Kelly Science & Clinical is currently recruiting for a QA Specialist II for an analytical testing laboratory company located in Irving, TX. Under the direction of the Quality Manager, the QA Specialist II will assist with the overall development, implementation, and management of the Qua
Job Source: Kelly ServicesResource Informatics Group
Irving, TX, United States
Job Title: Quality Assurance (QA) Analyst Dallas, TX - Hybrid - Only Locals Need both Manual & Automation experience (Selenium with C#) Job Summary: We are seeking a skilled QA Analyst with expertise in Selenium and C# to join our team. The ideal candidate will design, develop, and execute automated tests to ensure the quality of our software appl
Job Source: Resource Informatics GroupJobRialto
Plano, TX, United States
Job Description: Testing Expertise: Demonstrated ability to design and execute effective test plans. Proficiency in creating comprehensive test cases for functional and non-functional testing. Experience with various testing techniques, including unit testing, integration testing, system testing, and performance testing. Test Automation: Stro
Job Source: JobRialtoDallas, TX, United States
**Quality Assurance Specialist (Customer Care)**
* Dallas, TX
* Full-Time
* Quality Assurance Specialist (Customer Care)
HiOperator's mission is to automate customer service by augmenting awesome humans with great technology. We believe that theres a path to automation that greatly enhances the roles and career paths of customer service agents, rather than makes them obsolete.
We are a profitable, growth-stage startup and our investors include Y Combinator, Hearst Lab, and 43North. We have been scaling exponentially and were looking for an E-commerce QA Specialist to join our team!
**What You'll Do**
As an E-commerce QA Specialist at HiOperator, youll work closely with operations to perform quality assurance audits on support tickets. Specifically, your main responsibilities will be measuring and executing QA tasks. The main focus of the role will not be coaching, although we do expect you to be comfortable communicating vertically and horizontally across the organization.
**Specific responsibilities will include:**
* Independently conducting quality assurance audits on customer support interactions.
* Providing summaries of quality assurance audit findings.
* Interacting and partnering with associates in operations to educate, remediate findings, and improve the quality of work.
* Participate in various project work supporting continued improvement of the QA process
* Other duties as assigned and needed within the role
**Here are some of the qualifications we expect youll need to be successful in this role:**
* 2+ years of experience in frontline customer service, specifically with non-voice channels. QA experience is a plus, but not required.
* A high level of attention to detail
* Strong oral and written communications skills
* Fast typing & reading comprehension speed
* Strong organizational skills and the ability to handle multiple tasks and move at speed to meet deadlines
* Ability to work independently and also as an engaged member of a team
* Proficiency in Excel/Google Sheets and Powerpoint/Google Slides
**You are a great match if you:**
* are dependable You show up ready to roll every day.
* have a keen eye for detail - Youre great at spotting things that are out of place.
* are a quick learner You are comfortable jumping into learning different processes and seek to find patterns and commonalities.
* are a problem solver - You keep the goal in mind and will iterate on solutions until you get there.
* are comfortable using the Google Suite of products
* are tech-savvy
Visit us to learn more:
This is not a remote position.
Monday - Friday 8am-5pm
Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment.
HiOperator is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Email Alert for Quality Assurance Specialist (Customer Care) jobs in Dallas, TX, United States
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