Education & Merchandising Ambassador - Petaluma, CA

Petaluma, CA, United States

Chuck Latham Associates (CLA), the leading pet sales and branding agency is hiring for a part-time Education & Merchandising Ambassador (EMA),to promote and represent various leading pet product brands in the pet specialty retail space. This position will require time in stores merchandising represented brands and educating/training the store staff to drive brand awareness and explain nutritional benefits of the brands we represent. The pay for this position will be hourly PLUS mileage/drive time reimbursement and a monthly cell phone stipend. This is a permanent, professional, part-time position offering flexibility and work-life balance.

Essential Duties and Responsibilities include the following, and other duties as assigned:

Education Duties and Responsibilities:

Participatein on-going training to gain a deep understanding of pet food nutrition and the features/benefits of represented brand(s).

Visit key retail partners monthly to educate and train staff members on how to approach and engage customers to recommend represented brand(s).

Support and develop relationships with staff members to build trust and credibility of represented brand(s).

Present assigned nutritional topics to staff members using approved presentations, flyers, dry food bags, or other provided materials.

Perform role play scenarios with staff members to train them on how to approach and recommend represented products to their customers.

Engage customers on represented products to model the correct approach and recommendation script for staff members.

Collaborate on a regular basis with a cross-functional team to include brand education team, brand development team, and corporate retail partners.

Merchandising Duties and Responsibilities:

Visit assigned retail locations monthly to ensure represented products are properly displayed in each aisle and secondary display.

Build and maintain relationships by serving as a liaison between represented brands, store associates, and management in stores

Educate and engage staff members using approved flyers or other materials to promote brand awareness of represented brands.

Verify represented brands are on shelf and collaborate with appropriate staff members to correct inventory levels or placement.

Perform merchandising tasks as assigned, including but not limited to resets, cut-ins, product rotation, IRC placement, building incremental displays, and correcting shelf availability.

Participate in monthly district project review calls.

Demo opportunities available on a seasonal basis

Other project duties as assigned.

Qualifications should include: Preferred: Experience working in a Veterinary Clinic and/or as a Merchandiser representing products in a pet specialty environment.

Ability to work a flexible work schedule depending on the needs of the retailer, which may require schedule approvals before completing visits.

Willingness to learn about pet food nutrition.

Planning/organizing—the individual is a highly motivated self-starter who demonstrates effective time management skills and schedule planning.

Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.

Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates strong group presentation skills and ability to coach/train others.

Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information. Excellent proofreading skills a must.

Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Strong attention to detail

Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance

Strong technical skills with smartphone/tablet technology

Communication—the individual has strong communication skills and is personable to be able to interact with CLA team, Brand Team, retail store associates, and shopping customers

Set your own schedule, but must be flexible to visit assigned locations Monday thru Friday between 9am-4pm

Must have a smart device/tablet with access to reliable internet

Must have a valid driver’s license

Must have a reliable vehicle to be used for work purposes with at least the minimum auto insurance coverage necessary

Access to a printer is recommended

Prior experience with product knowledge training and merchandising a plus

Physical Requirements: Able to meet the physical demands of the job

Reaching, bending, crouching, kneeling, walking

Ability to lift up to 40 pounds.

Benefits Include:

Flexible Scheduling. Discounted health care options through My Community Cares. Prescription Drug Discounts. 401K eligibility after meeting requirements. W-2 Employee. Paid Training. Employee Discounts. AND MORE. Chuck Latham Associate’s priority is the health safety of all associates, and we are taking extra precautions to make sure all associates follow all federal, state, and local safety guidelines

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.

Related Backgrounds & Industries: Retail, Customer Service, Merchandising, Part-time, Merchandiser, Stocker.

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