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Apex Systems
Charlotte, NC, United States
Role: Support Specialist PR: $ 15-18/hr Loc: CLT - Onsite Job Responsibilities: Control IT assets in one or more areas and administer the acquisition, storage, distribution and disposal of assets is carried out. Produce and analyze registers and histories of authorized assets. Respond to requests for support by providing information to enable inc
Job Source: Apex SystemsInteliChart
Charlotte, NC, United States
About InteliChart: We are a healthcare software company with an industry-leading patient engagement platform. Our platform is used by EHR vendors, hospitals, health systems, and physician practices. Our sole focus is the patient. We were founded in 2010, and have offices in Charlotte, NC. For over a decade, InteliChart has been at the forefront of
Job Source: InteliChartInfovisa, Inc.
Charlotte, NC, United States
JOB DESCRIPTION Position Title: Product Support Specialist Location: Cornelius, NC Employment Type: Full-Time, Exempt Degree: 4-Year Degree Minimum Experience: 3 Years Position Summary: The primary role of this position is to provide first level support to Infovisa's clients. This support includes but is not limited to troubleshooting a vari
Job Source: Infovisa, Inc.ImagineSoftware
Charlotte, NC, United States
Job Details Job Location Remote - Charlotte, NC Position Type Full Time Salary Range $55,000.00 - $65,000.00 Salary/year Software Support Specialist How this Role Makes an Impact The Software Support Specialist role is an essential piece to our Imagine team, and we are looking for an analytical problem solver to join us! Our Software Support
Job Source: ImagineSoftwareCarrier
Charlotte, NC, United States
Country: United States of America Location: CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. W
Job Source: CarrierFigure
Charlotte, NC, United States
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through t
Job Source: FigureBeacon Hill
Charlotte, NC, United States
Our client is looking for a Desktop Support Specialist to join their team! If interested, please apply with an updated resume, and a recruiter will reach out as soon as possible. Desktop/Tech Support II Location: Charlotte, NC (onsite) Shift: M-F 8-5 pm Duration: Long-term contract Requirements: Requires experience using ticketing systems and
Job Source: Beacon HillCollabera
Charlotte, NC, United States
Description Home Search Jobs Job Description L1 Support Specialist Contract: Charlotte, North Carolina, US Salary: $37.00 Per Hour Job Code: 350957 End Date: 2024-07-21 Days Left: 27 days, 3 hours left Apply Industry: Banking & Financial Services Location: Charlotte, NC Duration: 6 months DayToDay Responsbilities: Operational Support of
Job Source: CollaberaCharlotte, NC, United States
Benefits:
Challenging and rewarding job
401(k)
Dental insurance
Donation matching
Health insurance
Paid time off
Training & development
Vision insurance
Job Summary: We are seeking a highly motivated and organized Aftersales Support Specialist to join our team. This role is crucial for ensuring exceptional service by managing service and order requests, communicating effectively with vendors, and handling shipping and receiving duties. The ideal candidate will be a determined individual who excels in customer support and displays strong organizational skills.
Key Responsibilities:
Service Request Management: Act as the first point of contact for service requests from customers. Evaluate and process these requests to ensure timely and accurate resolution.
Order Management: Coordinate with vendors to place orders for parts and supplies needed for service fulfillment. Ensure orders align with the service requirements and budget constraints.
Customer Support Excellence: Provide outstanding customer service by addressing customer inquiries and issues promptly. Ensure all customer interactions are handled with professionalism and care.
Shipping and Receiving: Manage logistics related to shipping and receiving. Organize and oversee the shipping and receiving activities twice a week, ensuring processes are efficient and meet company standards.
Inventory Control: Assist in maintaining accurate inventory records & monitor stock levels.
Documentation: Maintain comprehensive records of all service requests, customer communications, and transactions. Ensure all documentation is accurate and up-to-date for auditing and review purposes.
Skills and Qualifications:
Proven experience in customer service and logistics or a similar role.
Strong ability to organize, prioritize, and manage time effectively.
Excellent communication and interpersonal skills, with an ability to interact effectively with customers and vendors.
High level of proficiency in office and database software, including Microsoft Office and CRM systems.
Detail-oriented with a commitment to accuracy and precision.
Physical ability to handle shipping and receiving tasks, including lifting and moving items when necessary.
Education:
High school diploma required; Bachelor’s degree in business administration, logistics, or a related field preferred.
Personal Attributes:
Determined and proactive in managing complex customer situations.
Highly organized and able to work independently with minimal supervision.
Adaptable and capable of working in a fast-paced, evolving environment.
What We Offer:
A dynamic work environment where you can be part of a supportive and collaborative team.
Opportunities for professional growth and development.
Competitive salary and benefits package.
Email Alert for Aftersales Support Specialist jobs in Charlotte, NC, United States
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