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Patient Service Representative

Beverly Hills, CA, United States

Responsibilities:

Greet and register patients in a friendly and service-oriented manner.

Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.

Collect and log all co-pays and fees

Answer/transfer incoming phone calls.

Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.

Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.

Coordinate with the back-office staff for timely and effective care of patients

Qualifications:

High School Diploma or GED

1+ years of PSR or medical front office experience

Intermediate to advanced computer skills

Strong multitasking and communication skills

Experience providing exceptional customer service

Medical terminology knowledge and recent medical/radiology office experience is preferred

Schedule

9am-5:30pm

12:30pm-9pm

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