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LCMC Health
New Orleans, LA, United States
Your job is more than a job. WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into hea
Job Source: LCMC HealthCrescentCare
New Orleans, LA, United States
Job Details Job Location Mid City - New Orleans, LA Description At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact through our founding organization, NO/AIDS Task Force. In 2014, we became a Federally Qualified Health Center to offer an
Job Source: CrescentCareLCMC Health
New Orleans, LA, United States
Your job is more than a job. WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into hea
Job Source: LCMC HealthSt Thomas Community Health Center
New Orleans, LA, United States
PLEASE NOTE: St. Thomas Community Health Center will never ask you for sensitive and personal information before a job offer is made. Please do not share your social security number, date of birth, or banking information unless you have accepted a job offer. ST. THOMAS COMMUNITY HEALTH CENTER PATIENT SERVICE ASSOCIATE/ OPERATOR JOB DESCRIPTION T
Job Source: St Thomas Community Health CenterLCMC Health
New Orleans, LA, United States
Your job is more than a job. Give your best self the opportunity to thrive. As a Patient Access Representative, you provide a vital administrative role and are often the first point of contact. It's integral to every patient we serve at LCMC Health. Accuracy and confidentiality are key responsibilities as the information you gather is utilized for
Job Source: LCMC HealthOchsner Health
New Orleans, LA, United States
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every da
Job Source: Ochsner HealthLCMC Health
New Orleans, LA, United States
Your job is more than a job. Give your best self the opportunity to thrive. As a Patient Access Representative, you provide a vital administrative role and are often the first point of contact. It's integral to every patient we serve at LCMC Health. Accuracy and confidentiality are key responsibilities as the information you gather is utilized for
Job Source: LCMC HealthLCMC Health
New Orleans, LA, United States
Your job is more than a job. Your Everyday * Provides Assistance to Patients: * Greets patients, guests and family members both on phone or in person. * Schedules patients for services with appropriate provider at appropriate locations and desired time when possible, ensuring accuracy and timeliness. * Analyzes current patient information to dete
Job Source: LCMC HealthMetairie, LA, United States
LA Health Solutions is anintegrated medical facility focused on providing the community withmultispecialty care with clinics across the Greater New Orleans and BatonRouge area. Our goal is to continue our mission in providing our patientswith the highest level of care and compassion they deserve in a personalizedsetting.Location: Metairie, LA 70002Hours: Full-Time. Monday - Friday 8am - 5pm.Department: Call CenterWe are looking for a professional,service-oriented team player to join our very busy multispecialty practiceserving Southeast Louisiana. As a part of our ongoing efforts to enhancepatient access and streamline our healthcare experience, we are seeking adedicated and empathetic full-time Patient Access Rep to join our dynamic callcenter team. This is an exciting opportunity to be at the forefront of ourrapidly growing healthcare facilities and play a pivotal role in improvingpatient engagement and satisfaction.Job Summary: As anon-exempt Patient Access Representative in our call center, you are the firstpoint of contact at our healthcare facilities. You will be responsible for assistingpatients with the administrative aspect of gaining access to medical treatment,scheduling appointments, answering inquiries, and guiding patients throughtheir healthcare journey.The ideal candidate will have anexcellent work ethic, be a quick learner, and enjoy a fast-paced environmentwhile staying organized. You must be flexible, and understand the importance ofa positive, courteous, and professional attitude in the workplace. Greatattention to detail and clear communication with patients areessential. Essential Job Responsibilities:1. Patient Engagement and Communication:•Answerincoming calls promptly and professionally, using call scripts in a warm andempathetic manner to be of service to the patient's needs and concerns.•Directcalls to appropriate parties, take messages, and update information with afocus on one-call resolution.2. Registration and Verification:•Accuratelycollect and verify patient's demographic and insurance information viatelephone or online application to enter the electronic health records system.•Maintainpatient accounts by obtaining, recording, and updating personal and financialinformation.3. Documentation and Data Entry: •Utilizecomputer systems and databases to input, retrieve, and update patient andclient information.•Improvepatient satisfaction by cross-training to support multiple functions across allpatient and payer types.4. Problem Solving:•Usecustomer service principles and techniques to address patient concerns calmlyand pleasantly to escalate complex problems to appropriate personnel.•Collaboratewith other departments to give instructions and/or report needed changesregarding visits, preparation, and patient access challenges.5. Compliance and Confidentiality:•Adhereto Clinic policies, HIPPA, and other healthcare privacy and confidentialityprotocols.•Stayinformed about changes in insurance policies and healthcare regulations toensure compliance.Qualifications: •High school diploma or equivalent, some collegepreferred.•Previous experience in a call center or fast-pacedcustomer service role is preferred.•Familiarity with eClinicalWorks, medicalterminology, and/or insurance processes is a plus.•Ability to multitask, take initiative, and keepclose attention to detail.•Proficiency in using computer systems anddatabases.Benefits:•Health, Vision and Dental Insurance after 60DAYS•Continued Education Programs•Paid Time Off•Retirement PlansLA Health Solutions is an equalemployment opportunity employer and will consider all qualified applicantswithout regard to race, color, religion, disability, sex, sexual orientation,gender identity, national origin, protected veteran status, or any othercharacteristic protected by applicable local, state, or federal law.
Email Alert for Patient Access Representative jobs in Metairie, LA, United States
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