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Navan
San Francisco, CA, United States
Navan is looking for an IT Support Engineer to join the Navan IT Support Team for our San Francisco office. This position is an on-site role where 5 days a week in the office are required. Primary responsibilities will be supporting and providing technical support to end-users in the office, as well as for all Navan users globally. You will be jo
Job Source: NavanNavan
San Francisco, CA, United States
Navan is looking for an IT Support Engineer to join the Navan IT Support Team for our San Francisco office. This position is an on-site role where 5 days a week in the office are required. Primary responsibilities will be supporting and providing technical support to end-users in the office, as well as for all Navan users globally. You will be jo
Job Source: NavanAutodesk
San Francisco, CA, United States
Job Requisition ID # 24WD79163 Position Overview ESE are seeking a Site Support Manager to head up our HQ team, reporting to the Technology Site Support Senior Manager. This is an onsite role in the One Market San Francisco location. The Site Support team assists users with their technology queries and supports other teams throughout Autodesk on
Job Source: AutodeskAutodesk
San Francisco, CA, United States
**Job Requisition ID #** 24WD79163 **Position Overview** ESE are seeking a Site Support Manager to head up our HQ team, reporting to the Technology Site Support Senior Manager. This is an onsite role in the One Market San Francisco location. The Site Support team assists users with their technology queries and supports other teams throughout Autode
Job Source: AutodeskAutodesk
San Francisco
**Job Requisition ID #** 24WD79163 **Position Overview** ESE are seeking a Site Support Manager to head up our HQ team, reporting to the Technology Site Support Senior Manager. This is an onsite role in the One Market San Francisco location. The Site Support team assists users with their technology queries and supports other teams throughout Autode
Job Source: AutodeskMoney Fit by DRS
San Francisco, CA, United States
Halcyon Financial Technology, L.P. (“HalcyonFT”) provides information technology solutions to private equity, hedge fund, investment management firms, and family offices. We strive to provide excellent client service at every level and in every interaction. We take client service so seriously that client satisfaction is the one and only SLA we guar
Job Source: Money Fit by DRSAnthropic
San Francisco, CA, United States
We are looking for a Site Reliability Engineer who will ensure the high availability and performance of our Kubernetes clusters that power machine learning research and services. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as
Job Source: AnthropicResource Informatics Group
San Francisco, CA, United States
Job Title: Site Reliability Engineer Work Location : San Francisco, CA (Hybrid after showing successful engagement) Duration: 18+ months Most important skills: 10 years of Oracle database administration experience on large production environment Database hands on skills especially around database and system troubleshooting and administration G
Job Source: Resource Informatics GroupEmeryville, CA, United States
Job Description:
Role: Site Support Engineer
Location: Emeryville, CA
• Onsite deskside engineers will be available during extended business hours (morning or evening shift), Mon-Fri, except on US holidays, to assist users working from office location.
• Onsite engineers will manage their shifts and be physically present in the IT Techbar to provide a professional walk-up support service.
• Job duties include, but not limited to the following:
o On/Offboarding and user equipment provisioning/deprovisioning & coordination.
o Manage 30 shared workstations in labs.
o Manage & support 200 current users expandable up to 400 from the same location.
o Proactively schedule Zoom support screensharing meetings based on users calendar availability whenever needed via Outlook.
o Troubleshooting & resolving end point issues such as OS, Application, and Client-end NW, AV & patch support.
o Installation of OS for desktops and laptops coordination with vendor for replacements / servicing (as & when required) / installation and troubleshooting for desktop, laptop, printer & other peripherals.
• Manage the issues to resolution or closure, as appropriate, including:
o Applying emergency software fixes in support of issue resolution.
o Performing virus eradication on the desktop device.
o Troubleshoot & provide break-fix support for the computer systems.
o On completion of the deskside support services close the ticket and update the asset database (if required).
• Other key duties:
o Educate the end users on root cause of the issue and how that can be avoided or how it can be resolved using self-service.
o Installing, removing, or moving Equipment, including peripheral devices, workstations, laptops, and tablet PCs (IMAC support).
o Purchasing and proactively renewing all technology goods and services per SOP.
o Provide VIP support along with DSS support on priority basis. Create VIP user configuration profiles documentation for the supported devices and periodically update them.
o Maintain deployed and stock parts and device inventory.
o Maintain configuration documentation in CMDB.
Email Alert for Site Support Engineer jobs in Emeryville, CA, United States
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