Sr. Manager, Enterprise Solution Delivery

Atlanta, GA, United States

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Workday on Workday Enterprise People Solutions product team's mission is to champion business and customer success through Workday technology. Our objectives are to support the needs of our users and deliver innovative solutions that build outstanding user experiences that impactful business outcomes both at Workday.

The Workday on Workday team is composed of independent, autonomous, problem solvers with freedom and support to experiment, celebrate growth and learning, and drive innovation, leading to a brighter Workday for all.

About the Role

We are looking for an experienced people-first, proactive Sr. Delivery Manager to provide the leadership, vision and execution strategy to ensure we build and ship high quality, reliable, secure, scalable solutions that drive business outcomes.

This is a "hands on" people-leader role with the opportunity to build and develop a team of Business Systems Analysts to focus on best in class delivery against our product roadmap.

Own and track key performance metrics, including velocity, burnup rate, and time to respond, analyze metrics to identify trends and areas for improvement, and take proactive steps to address them.

Cultivate and drive product delivery within your team and communicate across organizations. Your leadership promotes positive and constructive relationships with both customers and Workmates. You will bring your fresh ideas and perspectives to support Workday being our first and best customer!

Own and track key performance metrics, including velocity, burnup rate, and time to respond.

Analyze metrics to identify trends and areas for improvement, and take proactive steps to address them.

Monitor Service Level Agreements (SLA) for our systems by developing processes, metrics and projects that ensure high reliability for our customers

Align and organize the team to deliver on this technical roadmap, in collaboration with other teams

Effective resource management, ensuring work is assigned effectively and timely during sprint cycles and that each development team has the vital resources, tools, and security access to effectively complete their tasks.

Proxy Scrum master when needed [retro, stand up, planning, story time]

Responsible for the successful completion of sprints, ensuring minimal rollover work and on-time delivery.

Clearly articulate trade-offs in process/architecture to meet delivery needs are vetted, communicated and well understood/agreed upon across key partners.

Optimize team capacity by assigning tasks efficiently, considering individual strengths and skills.

Ensure that the team has a high-level engagement through clear role definition, career growth and skill development opportunities, recognition and feedback.

Monitor adherence to agile methodologies and processes, making necessary adjustments as needed.

Improve application health and performance through a data-driven approach.

Ensure that product delivery is high quality in both architecture design, code quality/standard methodologies. Ensure that we have happy customers.

About You

Basic Qualifications

9+ years of experience in software design and development

3+ years building and leading impactful engineering teams.

9+ years working in the engineering organization of a product company using common Agile methods (Scrum, Kanban, XP)

Other Qualifications

Functional knowledge of one or more of the following areas: Core HCM, Compensation, Benefits, Recruiting, Talent, Learning, Time Tracking, Absence, Payroll

Experience recruiting, growing, and mentoring a diverse group of colleagues

Effective communicator to both technical and non-technical audiences

Strong understanding of delivery methods and metrics.

Experienced with using Lean tools and methodologies

Experience guiding development teams using Agile development methodologies

Exceptional facilitation, conflict resolution and prioritization skills

Critical thinker capable of interpreting a range of relevant data sources

Knowledge of SaaS applications, SaaS deployment models, and SaaS DevOps

Experience leading complex multi-functional technical initiatives in a fast paced environment

Experience building trust and credibility with key partners

Track record of ensuring that features meet requirements and partners are kept up to date throughout the development lifecycle

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $145,600 USD - $218,400 USD

Additional US Location(s) Base Pay Range: $138,300 USD - $241,100 USD

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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