Remote Dispatcher - Customer Service
Houston, TX, United States
Lords Chimney is currently hiring for a full-time Remote Dispatcher - Customer Service to directly deal with customers, schedule dispatchers, and perform day-to-day office duties in the Houston, TX area. If you've enjoyed working in the blue-collar industry this job is for you! This dispatching / CSR position earns a competitive wage , with the opportunity to earn bonus pay .
In addition to competitive pay and our friendly culture , we offer our Dispatchers - Customer Service the following benefits:
A 401(k) plan
Health insurance
Paid time off (PTO)
Employee discount
Paid training
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon!
DAY-TO-DAY
This full-time position typically works Monday through Friday with the opportunity to work virtually .
As a Dispatcher - Customer Service, you eagerly answer customer phone calls. Your friendly voice makes a welcoming first impression when our clients reach out for chimney services. Because you invest time in having a thorough understanding of our services, you confidently answer client questions and schedule our technicians accordingly. When dispatching our technicians, you accurately relay any needed information. Always happy to help, you also assist with a variety of administrative tasks. You enjoy being a part of our exceptional dispatching / CSR team where you consistently deliver amazing customer service!
ABOUT LORDS CHIMNEY
We have received a number of notable distinctions and have been keeping the chimneys, fireplaces, and dryer vents of the greater Houston area clean and efficient for the last decade. We train our team members extensively and continuously add to their knowledge through industry leaders like the National Chimney Sweep Guild (NSCG) and the Chimney Safety Institute of America (CSIA). At Lords Chimney, you can be confident that you are working for an honest, and reliable company.
Being a part of our team, you receive extensive fire safety, product knowledge, and customer service training, so you're prepared to answer any questions clients may have. As one of Lord Chimney's own, you have the tools, knowledge, and experience to help. Our team is friendly, honest, knowledgeable, and professional. We are dedicated to creating a company that has a friendly and positive environment !
OUR IDEAL DISPATCHER - CUSTOMER SERVICE Positivity - for the optimism that clients need
Friendly - to provide customers with exceptional CSR service
Self-starter - motivated to work independently
Detail-oriented - organized and precise for maintaining operations
Reliable - someone who clients and coworkers can depend on
If this sounds like you, keep reading!
REQUIREMENTS 2 years of customer service experience
1 year of dispatch experience
Valid driver's license
Located within driving distance of Houston, TX
If you meet the above requirements, we need you. Apply today to join our dispatching - CSR team!
Location: 00000