System Administrator III (Network Engineer)

Duarte, CA, United States

Do you want to contribute to a larger purpose to save the lives of infants in the NICU? This is Prolacta Bioscience’s mission! Take a look at this opportunity with our IT team, which is seeking a passionate individual, to fill the role of our Systems Administrator III.

The Systems Administrator III is responsible for design, implementation, and maintenance of the IT infrastructure of Prolacta Bioscience. In addition, this position is responsible for the implementation and maintenance of the infrastructure which includes network, connectivity, servers, and infrastructure. To accomplish their role, the Systems Administrator III must evaluate and manage 3rd Party Managed Service Providers (MSP) and issue work to the MSP to ensure the infrastructure is both implemented and maintained properly. This role provides server, network and level 3 helpdesk support to our personnel, resolving system and client issues in a professional and timely manner, designing and implementing standard procedures, and tracking helpdesk tickets to closure. This role will work closely with the IT Senior Management and be responsible for the decision and execution of software, hardware and network patching and upgrades throughout the enterprise.

Who Is Prolacta Bioscience?

We give babies a brighter future by unlocking the biological power of human milk. Established in 1999, Prolacta Bioscience is a privately held life sciences company that has touched the lives of more than 100,000 premature infants globally. Prolacta is the world’s leading hospital provider of 100% human milk– based nutritional products. Based in Southern California, we employ more than 300 people globally, many of whom have dedicated their lives to neonatal care.

For more information, please visit www.prolacta.com

How you will contribute

This role will provide you with the opportunity to contribute to the growth of our organization and develop your professional skills by…

Devise the strategic layout of the infrastructure for Prolacta Bioscience

Manage and assign work to MSPs

Tier 3 Level Helpdesk support including but not limited to Prolacta’s internal network, internet , remote access methods, telephone connectivity, and virtual and/or physical servers.

Responds to and diagnoses problems through discussions with end-users and internal IT team

Provides help-desk support for local users; applying diagnostic techniques to identify common problems, investigate causes, and recommend solutions.

Supports and manages various Applications such as Active Directory, Exchange/Outlook/OWA and line of business applications.

Proactively monitors and administers servers, desktop computers, printers, routers, switches, firewalls, phones, software deployments, security updates and patches.

Proactively monitors network and server performance

Other duties and responsibilities

Design policies and procedures and provides technical training to internal IT personnel

Assists with network troubleshooting and support

Design and maintain backup storage, back-up and disaster recovery systems are functioning optimally

Effectively communicates and escalates issues to the IT Senior Management

Maintains current knowledge of relevant hardware and software applications as assigned

Interfaces and communicates clearly with department peers, internal employees, and external partners to escalate problems as needed and resolve issues

Provides weekly updates on action items to team members and IT management

Other duties as assigned

What you bring to the role

College degree in computer science, business or other discipline preferred, combined with 7+ years’ work experience

Minimum of 7+ years in an infrastructure role

Firm knowledge of Windows server OS, server applications, server hardware, mobile devices network devices

Knowledge in networking, both LAN and WAN.

Experienced with hardware and software solutions related to Windows OS workstations, Microsoft Exchange, wireless networks, printers, then clients and virtual desktops

Solid understanding of SSL VPN configurations, management and maintenance practices

5+ years’ experience troubleshooting switches, routers, Ethernet and High-Speed connections (MPLS, fiber, cable, copper).

Experienced with VMware ESX

Firm knowledge in Active Directory

Experience with Microsoft Office Suite 365

Experience with helpdesk / problem tracking software preferred.

How Prolacta benefits you

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From up to 100% healthcare coverage starting on your first day and 401(k) match, we value our employees’ health and financial wellbeing. We offer four weeks PTO during your first year of employment and support our new parents with a generous time-off program. We encourage employees to participate in our employee affinity groups, take volunteer time off, and provide access to different educational opportunities.

What else do you need to know

Schedule: M-F, 8-5

Travel: Minimal

FLSA: Exempt

Apply for this job First name

Last name

Email address

Location

Phone number

Resume Attach resume

Attach another file Attach file

What are your salary requirements? per hour

Are you authorized to work in the United States? Are you authorized to work in the United States?

Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)? Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)?

Do you have any professional qualifications (PMP, MCSE)?

What is the highest level of education you’ve obtained? What is the highest level of education you’ve obtained?

Have you ever used another name? If Yes, is any additional information relative to enable a check on your work and educational record? If Yes, please explain:

How did you learn about this opening?

Desired Employment? Full-Time; Part-Time; Temporary

Do you have any relatives working here? If yes, who?

Have you ever worked for this Company before? If yes, give dates and position.

If hired, can you submit verification of your legal right to work in the U.S.? Yes No

Present or Last Employer; include contact number

Exact Reason for Leaving

Have you ever been terminated or asked to resign from any job? If yes, please explain circumstances:

May we contact your current employer? If no, please explain

We invite you to complete the optional self-identification questions below used for compliance with government regulations and record-keeping guidelines. Any self-identification information provided will not be considered in the selection process.

GENDER Male Female Nonbinary I do not wish to self-identify my gender

ETHNICITY American Indian/Alaska Native (Not Hispanic or Latino) Asian (Not Hispanic or Latino) Black/African American (Not Hispanic or Latino) Hispanic/Latino Native Hawaiian/Other Pac Island (Not Hispanic or Latino) White (Not Hispanic or Latino) Two or More Races (Not Hispanic or Latino) Decline to Specify

If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate category(ies). The hiring employer is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA) and requests this information in order to measure the effectiveness of the outreach and positive recruitment efforts it undertakes pursuant to VEVRAA.

Disabled Veteran Armed Forces Service Medal Veteran Veteran who served on active duty during a war or in a campaign or expedition for which a campaign badge has been authorized Recently Separated Veteran

Veteran, but not one of the four protected classes above I decline to state my veteran status Not a Veteran

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

Yes, I Have A Disability, Or Have A History/Record Of Having A Disability No, I Don’t Have A Disability, Or A History/Record Of Having A Disability I Don’t Wish To Answer

#J-18808-Ljbffr