Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Bright Horizons
Norwell
Imagine your future teaching with a world-class team where you make a difference for children every day. Imagine learning from experts in your field, and having the opportunity to earn your college degree – for free. Imagine it all as a Bright Horizons Center Support. + Competative pay ranges from **$16.55 to $19.85 / per hour** **A Bright Horizons
Job Source: Bright HorizonsDLA Piper
Boston
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. **Summary ** As an IT Technician, you will provide d
Job Source: DLA PiperVerint Systems, Inc.
Boston
At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and
Job Source: Verint Systems, Inc.Cannon Search
Boston, MA, United States
Are you a Desktop Engineer passionate about optimizing systems and enhancing the IT infrastructure? This is a great opportunity to make a significant impact and advance your career in a dynamic, supportive environment. This is a full-time, hybrid opportunity in Boston, MA Responsibilities include: This role is focused on boosting firm-wide produc
Job Source: Cannon SearchWipro
Boston, MA, United States
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clie
Job Source: WiproAllspring Global Investments
Boston, MA, United States
Description Elevate Your Career Work where your ideas have impact COMPANY Allspring Global Investments is a leading independent asset management firm that offers a broad range of investment products and solutions designed to help meet clients' goals. At Allspring, our vision is to inspire a new era of investing that pursues both financial retur
Job Source: Allspring Global InvestmentsFranklin Fitch
Boston, MA, United States
MECM Desktop Engineer | Boston, MA | Hybrid | $125,000 + Bonus A high-growth tech firm with a worldwide presence is on the lookout for a Desktop Engineer representative to assist with patch management, packaging, software deployment, desktop security, and escalated support. This role has a primary focus on endpoint management in SCCM, they have a
Job Source: Franklin FitchThe Phoenix Group
Boston, MA, United States
The Desktop Engineer will be a vital member of the team overseeing the Firm's IT systems, services, and operations. This team is dedicated to maximizing IT productivity across the Firm and minimizing disruptions. The Desktop Engineer will coordinate the analysis, recommendation, and deployment of desktop and laptop environments, including software
Job Source: The Phoenix GroupBoston
We are looking for a Desktop Support Analyst to provide technology assistance for a wide range of IT services to our colleagues, over the phone, remotely, and in person. Being in a customer support role, you will have the opportunity to identify the technology needs of your colleagues and provide feedback to your management and the technology team. You will be proactive in resolving issues and find ways to enhance efficiency and quality of service to our colleagues.
You Are:
Customer oriented - You will need to be able to deliver a high level of customer support and training to employees at all levels of the company, and explain and resolve complex technical issues to a non-technical audience. You possess excellent customer service and interpersonal skills. In this role, you are the face of the Technology Team and the first person to provide assistance on a technology issue.
A self-starter - You are quick to respond to operational tasks and are able to find opportunities for process improvement and work with the Help Desk and greater Technology Team to achieve these goals. You possess the time management skills to prioritize your tasks. You have the discipline to work independently and remotely to accomplish a set of tasks and can efficiently supervise vendor visits and ensure site work gets done.
A natural problem solver - You identify challenges, analyze the root causes, seek to understand rationale behind current setups, and offer changes to improve where needed.
Able to take ownership of tasks and see them to their resolution - When gaps in processes or a lack of accountability are identified, you take ownership and ensure that these needs are met.
Comfortable with a wide array of technology – We are responsible for supporting a number of technology systems and provide comprehensive support to employees that require support.
A team player – You will be working with teammates and supporting colleagues in multiple office locations.
Being based in our Boston Office, you will be part of a local technology team and responsible for providing effective technology support to the Boston Office colleagues as well as remote support to colleagues in other locations.
Periodic travel to our other offices is required. You will also work with the greater technology team and will need to be able to take into account differing office cultures and communication styles.
Qualifications
· 3 years of recent, professional, hands-on and over-the-phone technical support experience.
· Experience with imaging solutions (both Windows and macOS).
· Experience managing Windows endpoints in an enterprise environment.
· Ability to manage user accounts and groups through Microsoft Active Directory.
· Experience with common network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and remote access/Citrix.
· Ability to troubleshoot printing issues.
· Ability to resolve common issues with mobile devices (e.g. iPhone, Android).
· Experience with managing vendors, working with building personnel to get telco services installed.
· Experience with hardware asset management and tracking solutions.
· Ability to manage access and accounts, and deploy technology equipment during new employee onboarding and offboarding.
· Experience with providing remote support assistance for server and network devices.
· Ability to work in an office location.
Preferred Qualifications
· Strong analytical and creative problem-solving skills to resolve highly complex technical incidents and improve existing processes.
· Experience acting as an on-call resource and provide remote support to colleagues.
· Experience with working with and keeping vendors and installers on track.
· Be familiar with the ITIL framework and ITIL methodologies.
· Understanding of enterprise security remediation and patch management.
· A Bachelor’s degree or advanced training and experience in a technical discipline is preferred.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Email Alert for Desktop Support_ jobs in Boston
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.