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Atrium Hospitality
Columbus, OH, United States
Hotel: Columbus Airport Marriott Front Desk Associate Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and
Job Source: Atrium HospitalityInnvite Hospitality
Obetz
Job Description Job Description JOB DESCRIPTION: FRONT DESK ASSOCIATE/NIGHT AUDITOR Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions *Switchboard Operation and Telephone Etique
Job Source: Innvite HospitalityFairfield Inn by Marriott Columbus/New Albany, OH
New Albany
Job Description Job Description Job Title: Front Desk Associate Reports To: Assistant General Manager FLSA Status: Non-Exempt Summary: The Front Desk Associate is responsible for ensuring guests are checked in and out of the hotel while answering any questions or concerns guests or visitors may have. Essential Dut
Job Source: Fairfield Inn by Marriott Columbus/New Albany, OHCrunch - Fitness Gurus
Columbus, OH, United States
Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skil
Job Source: Crunch - Fitness GurusXponential Fitness
Columbus, OH, United States
Club Pilates Polaris is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand! ABOUT CLUB PILATES: Founded in 2007, Club Pilates is the nation's largest and fastest-growing Pilates franchise with locations in 33 states and 2 countries. Class formats target a
Job Source: Xponential FitnessClub Pilates
Pickerington, OH, United States
Club Pilates Pickerington COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Club Pilates is
Job Source: Club PilatesCrunch
Columbus, OH, United States
Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skil
Job Source: CrunchPlanet Fitness
Columbus
Job Description Job Description Shift is available December 1st 2023 - May 1st 2024 Shift times are M-Th. 3pm-10pm, Friday 2pm-9pm The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essentia
Job Source: Planet FitnessNew Albany, OH, United States
Job Title: Front Desk Associate
Reports To: Assistant General Manager
FLSA Status: Non-Exempt
Summary: The Front Desk Associate is responsible for ensuring guests are checked in and out of the hotel while answering any questions or concerns guests or visitors may have.
Essential Duties and Responsibilities:
Processes guest check-in and check-out in a professional, hospitable, and friendly manner
Enforces and executes all cash handling, check, and credit policies to accurately balance transactions, charges and payments, and guest billing
Delivers all guest messages, mail, and packages in a timely manner
Greets persons entering establishment immediately and directs or escorts them to specific destinations
Operates front desk equipment including but not limited to: Switchboard and PMS. Operates all ADA Compliant devices including pool lift and TTY accessibility suitcase
Maintains consistent communication especially with all departments
Completes necessary shift paperwork and ensures accuracy on shift checklist, log book, courtesy call back log, bank/shift sign-over, adjustment log, vendor log, and all other forms, reports or checklists assigned
Closes guest accounts at time of check out and assures satisfaction
Research and attempt to resolve guest complaints or problems within the established guidelines
Assists with cleaning up the lobby and monitoring the breakfast bar
Performs an average score of at least 6 on two test calls per quarter if tested
Produces 2 potential sales leads through internet research each week
Completes coaching calls as required
Stocks and maintains product inventories for Suite Shop/Market
Performs all other duties as may be assigned
Competencies:
Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments.
Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis.
Language Skills: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure.
Time Management – Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Qualifications:
Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred.
Computer and Equipment Skills:
General computer knowledge including but not limited to: Excel, Word, Microsoft Outlook, Access database, Adobe, and Internet Explorer. Website training a plus. Must be able to operate a calculator, fax, and printer.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling,
Front Desk Associate jobs in New Albany, OH, United States
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