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AkzoNobel
Houston, TX, United States
**Technical Service Representative** **Location:** Houston, TX, US **Job Purpose** The **Technical Service Representative** will to provide technical support and training on the use and application of company products, services, equipment and documentation in acquiring new business and in maintaining multiple existing customers . **Key Responsibi
Job Source: AkzoNobelChampionX Corporation
Houston, TX, United States
ChampionX has an immediate need for a **Technical Service Representative I** to support our Customer Service group located in **Houston, Texas.*** The ability to make an impact and shape your career with a company that is passionate about growth * The support of an organization that believes it is vital to include and engage diverse people, perspec
Job Source: ChampionX CorporationChampionX Corporation
Houston, TX, United States
Technical Service Representative page is loaded **Technical Service Representative** **Technical Service Representative** locationsUSA - Texas - Houston time typeFull time posted onPosted Today job requisition idR00118234 ChampionX has an immediate opening for a **Technical Service Representative** located in **Houston, TX** . This
Job Source: ChampionX CorporationCincinnati Incorporated
Houston, TX, United States
Field Service Representative - (Press Brakes) - Dallas, TX (Job ID: 1053-302). Cincinnati Incorporated is a privately owned industrial machine manufacturer that has been a staple in the fabrication industry since the late 1890s. We pride ourselves on a hard days work and quality. Our employees have shaped the reputation and culture at CI with the
Job Source: Cincinnati IncorporatedPlastic Executive Recruiters
Houston, TX, United States
Exciting opportunity to join a well-established global plastics trading company launching their US headquarters in Houston, TX. Serving manufacturers from resin producers to plastics product manufacturers, their specialty is the international distribution of raw materials and chemicals used in the plastics manufacturing process. As a Technical
Job Source: Plastic Executive RecruitersCore Group Resources Careers
Houston
Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.*Technical Inside Sales Representative Job Su
Job Source: Core Group Resources CareersCPS Inc
Houston, TX, United States
Posted: 12/12/2023 Industry: Chemical Engineering Job Number: 138.23JC Pay Rate: $165,000/year - $180,000/year Experience: Job Description Our client is a global chemical company whose products are used in many different industries. They are looking for a Technical Service Engineer to add to their team in the greater Houston area. Ch
Job Source: CPS IncFlexsteel Pipe
Houston, TX, United States
Job Description Job Description SUMMARY Provides technical advice to customers, regulatory agencies, distributors and sales personnel responding to product related questions, issues and problems. Provides sales personnel with technical data necessary for the demonstration of products. May make technical presentations at sales meetings and custom
Job Source: Flexsteel PipeHouston, TX, United States
** Technical Service Representative**
**Job Category****:** Technical Service **Requisition Number****:** TECHN01646 Showing 1 location **Job Details**
**Description**
For over 70 years, we have been designing and building high performance, commercial quality products. From our humble beginnings in Japan with a simple hand-held crop duster, we have grown to become a technological leader and well-respected global brand. Today the company sells its products in North America through eight distributors managing 6,600 independent dealers. An additional 24 Latin American distributors sell ECHO products through a variety of channels. ECHO products can be found in Home Depot stores in the U.S., Canada, Mexico and Puerto Rico.
For more information please visit our website at
**ECHO is hiring for our Golden Eagle division! We are looking for a REMOTE Technical Service Representative to assist our dealers with technical inquiries. Apply here if you have dealer direct background!**
**Duties/Responsibilities:**
* Provide Technical Call Center Support of ECHO and Shindaiwa and other OPE products to dealers by logging into the ECHO phone system and taking live dealer calls.
* Respond timely to all dealer technical inquiries.
* Provide comprehensive and advanced diagnostic training of dealership service personnel as required at regional training classes including attending and representing the company at scheduled training events.
* Deliver service related product updates and assistance to dealers during scheduled dealer visits.
* Utilization and Training of the ECHO Inc. Business Portal and other like systems used by other manufacturer product lines supported by the distributor.
* Development of dealership service personnel and in providing recommendations about their service shop facilities.
* Schedule regional training classes and ensure dealers complete online Echo Schools.
* Responsible for all warranty approval, processing and crediting functions.
* Resolve all customer case management issues and other end user complaints/disputes.
* Provide Parts and Accessories Support
* Investigates the condition of returned parts, warranty claims and customer applications for product problems.
* Provides sample parts, technical advice, warranty reports, detailed information and probable causes of the failures to the appropriate manufacturer.
* Possess a strong business knowledge to assist dealers in the resolution of business issues related to their dealership and our products.
**Job Experience/Skills:**
* 3+ years of Business to Business customer service experience.
* Positive and pleasant attitude.
* Attention to detail.
* Must possess excellent communication skills both written and oral.
* Proficient in Microsoft Outlook.
* Small Engine Degree or EETC Certification
**Education:** Associate or Bachelor degree in a technical, business or communications field a plus.
**Equal Opportunity Employment:**
We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
**E-Verification:**
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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Technical Service Representative jobs in Houston, TX, United States
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