Customer Support Specialist
Everett, WA, United States
Client Job Description
A local privately-owned family company that has been around for over 70 years is growing and looking to add a Customer Support Specialist to their team in Everett, WA. As a family and employee-owned company, they operate one of the nation's largest independent medical equipment, and supplies companies.
An ideal candidate will have excellent communication, highly detail oriented, and comfortable working with various B2C customers.
The Customer Support Specialist is responsible for the coordination of all Category II and III equipment set-ups and staff scheduling.
Location: Everett, WA ON-SITE Role
Pay: $20-24 hourly
Shift: Monday- Friday / 8:30am-5pm
Qualifications
Minimum 1 years' experience in the Healthcare Industry in a customer service capacity
Ability to sit, stand and walk for extended periods of time
Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
Responsibilities
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Fit and sell medical products and services to customers
Process customer orders and accurately input customer orders into the computer
Keep showroom stocked, clean, organized, and presentable
Perform other tasks as assigned or necessary
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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