D365 CE/CRM Technical Architect

Dallas, TX, United States

High performing team members, challenging projects and a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a publicly traded, global Microsoft services and solutions partner with a team of professionals that has a long history of successfully delivering award-winning Microsoft solutions, including being named the 2023 Microsoft US Health and Life Sciences AND Solution Assessments Partner of the Year . Our culture of continual learning and innovation ensures that we remain committed to Microsoft’s long-term strategy.

What do we attribute our award-winning success to? The people we hire, of course! Our team members don’t join Quisitive for just a job. They come to Quisitive to contribute to something bigger than themselves – to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that make a real impact on our customers’ business. We strive to provide the tools and leadership that you need to be successful, and then we let you do what you do best!

It is a very exciting time of growth for our Customer Excellence team, and we are currently hiring a D365 CE/CRM Technical Architect to provide leadership for the team.

This role can be located anywhere in the United States, but we would prefer Austin, Dallas, Houston, San Antonio, Chicago, Denver, Phoenix or Tampa.

What will my role entail?

As a D365 CE/CRM Technical Architect, you will:

Own the technical integrity of Dynamics 365 implementations while providing technical guidance to clients, the scrum masters and consultants within the delivery team.

Support the delivery team including technical leads in implementing Dynamics 365 best practices and scalable solution architecture for customers.

Help technical resources on assigned projects and act as a single technical point of contact for the delivery team and customer.

Execute tasks related to customer solution delivery and the software development lifecycle.

Work with technology and business groups to define project specifications.

Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations.

Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt.

Working with Scrum Masters and technical leads to help determine timelines, project tasks and requirements gathering process.

Participate in the full development lifecycle process.

Facilitating the upskilling of the team and the technical leads to further their knowledge of the technology skill set. Equip both the customer and the team with the knowledge to implement Dynamics 365 in the most effective and architecturally sound way.

Lead the development resources of a project team for new implementations and major upgrades, as well as small enhancements and some customer support.

Participate in knowledge sharing activities.

Engage in pre-sales activities.

Experience with the following D365 modules. Customer Service, Marketing, Sales, Field Service, Sales and the Power Platform (Canvas and Model-driven apps), including the Power Platform portal.

Travel to customer locations for workshops and meetings when required.

What’s required to be successful in this role?

Credible, positive professional with a commitment to quality work

Customer-focused mindset with the ability to develop productive customer/team relationships and work across functional boundaries

D365 development experience and including two years as an architect.

Full-cycle implementation experience.

Proficient with D365 development environments and support tools.

Proficient in C# and Java Script

Good time management and organizational skills.

Good written and verbal communication skills.

Problem solving, analytical, time management, and organizational skills.

Excellent presentation, interpersonal and verbal/written communication skills

Strong problem solving, decision making, time management and organizational skills

Innovative thinker with a desire and aptitude to always be learning and adapt to new business and/or functional concepts

Willingness to travel when required (minimal)

Bachelor’s degree or equivalent experience

What else would set me apart?

Previous consulting experience in a customer-facing role and strong business acumen

Previous experience with a Microsoft systems integrator

Experience in migrating clients from an On-premises version of D365 to an online version of D365.

Relevant certifications

Experience leading project teams through design workshops and pilot environments.

Healthcare industry experience

We are looking for curious initiative takers to join our team, so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things, then apply today!

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

About Quisitive

With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud and artificial intelligence business solutions and services that help customers achieve their digital transformation goals. In addition, Quisitive has a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government, performance management and language localization.

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