8423 - Technology Director (Information Technology)

Medford, OR, United States

Jackson County Employment Opportunity!

The position of CIO/Technology Director leads a high-performing team of technology professionals applying their skills to support technology resources that County employees depend on to serve the community. The Information Technology (IT) Department (30 staff and over $10,000,000 budget) centrally serves all County departments, addressing a variety of needs with a broad portfolio of IT solutions. IT delivers enterprise-grade services in the areas of infrastructure, service/help desk, application development and integration, GIS, telecom, and websites/media in support of a diverse range of County departments’ business activities. In addition to meeting the daily tech needs of roughly 1,000 users, the CIO will pilot the County through strategic initiatives such as our migration from Win10/Office2019/on-prem to Win11/M365/cloud, the replacement of the phone system, and the continued improvement of the County’s cybersecurity position. Jackson County strives to recruit, hire and retain the best employees!

Great communication skills (both verbal and written) with a strong customer focus.

Able to independently engage stakeholders at all levels, and guide them toward appropriate solutions.

Skilled in managing projects, vendors, and budgets.

Previous government experience and experience leading new technology adoption and migration projects are highly desirable.

Submit transcripts, if using college education to meet educational minimum requirements.

Pass a criminal background check prior to hire.

Submit an acceptable DMV certified court print prior to hire. Click on the following link to review  Jackson County's requirements for an acceptable driving record .

Pass a pre-employment drug screen, which includes screening for Marijuana. Click on the link to review  Jackson County's Drug-Free Workplace Policy .

The is a non-represented position. (Management/Confidential)

I.    Position Summary

Plans, organizes, and directs the County operations in all areas of technology including but not limited to information management, technological processes, policies and equipment. Acts as Chief Information Officer for the County.

II.   Examples of Essential Position Duties  ( The following duties represent some of the principal job duties; however, they are not all-inclusive. Other duties may be required or assigned.)

Directs department operations to achieve goals within budgeted funds and available personnel; plans and organizes workloads and staff assignments, reviews progress, directs changes in priorities, and schedules as needed to assure work is completed in an efficient and timely manner.

Provides managerial leadership and selects, supervises, and evaluates staff. Conducts performance evaluations and initiates and implements disciplinary actions as warranted. Resolves grievances and other confidential personnel matters.

Develops short and long-range plans, goals, and objectives for technological functions. Remains current on developments in the field. Coordinates department services with other departments and governmental agencies.

Implements strategic, tactical and project processes consistent with County strategies and policies.

Provides technology based training to County departments to meet changing system demands. Assists County departments in determining technological/computer needs. Provides advice and expertise regarding assigned operations to all County departments.

Acts as Project Manager on systems development projects. Develops, recommends, and implements new computer systems; establishes schedules and priorities for system developments.

Recommends policies, procedures, and performance standards to assure the efficient and effective uses of technology information within the County. Recommends and implements technology based solutions to County problems in all areas of County service.

Prepares the department budget based on staffing and resource requirements, cost estimates, and objectives and goals. Monitors and documents expenditures assuring compliance with approved budget and staffing levels. Oversees the purchasing of computer hardware and software for the County.

Analyzes and recommends improvements to existing systems of the County. Develops and maintains systems and records that provide for proper evaluation, control, and documentation of assigned operations; maintains a back-up system to ensure security of data.

Directs the resolution of inquiries, complaints, problems, or emergencies affecting the availability or quality of services. Responds to the most sensitive or complex inquiries or service complaints.

Adheres to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, as well as safe work practices.

Develops and maintains effective internal and external working relationships at all levels.

Has regular and reliable attendance. Working  irregular hours is required.

III.  Minimum Requirements ( Performance of the essential duties of this position includes the following requirements, physical demands and/or working conditions )

Education and Experience

Bachelor’s degree in Computer Science, Business Administration, Public Administration or related field that offers an educational background in technology and management, Master’s degree preferred AND seven years of executive, professional level experience in technology; OR

Any combination of education and experience which provides the applicant with the desired skills, knowledge, and ability required to perform the job.

Licenses, Certificates and Other

Requires possession of a valid driver’s license and an acceptable driving record.

IV.  Other Requirements

Knowledge, Skills and Abilities

Knowledge of practices, principles, and procedures of information management technology in business and computer systems design, development, and operation.

Thorough knowledge of modern principles and practices of management and supervision.

Knowledge of appropriate computer equipment, languages, and software.

Knowledge of tools, methods, and best practices for cybersecurity and information protection.

Knowledge of principles and practices of governmental fiscal management, including budget preparation, expenditure control, and record keeping.

Ability to plan, organize, and oversee assigned work programs, including monitoring work schedules and evaluating the work of subordinates.

Ability to develop departmental goals and objectives and to conduct and implement planning activities.

Ability to analyze and evaluate operations and develop and implement corrective action to resolve problems.

Ability to establish and maintain effective working relationships with employees, County Commissioners, other agencies, and the general public.

Ability to communicate effectively, both orally and in writing, with individuals and groups regarding complex or sensitive issues or regulations.

Physical Demands  ( Performance of the essential duties of this position includes the following physical demands)

Typically requires climbing, stooping, kneeling, crouching, reaching, standing, walking, sitting, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Requires exerting in excess of 20 pounds of force occasionally and up to 20 pounds of force daily to move objects. Requires driving and travel.

Working Conditions  ( Performance of the essential duties of this position includes the following working conditions )

Work is performed in an office environment and may include exposure to disruptive people.

V.   Additional Information

This classification description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and change from time to time based upon matters such as, but not limited to, variations in the shift, work demands, seasons, service levels and management’s decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification.

Jackson County is committed to being an Equal Employment Opportunity employer and complying with the Americans with Disabilities Act.  Our commitment includes providing a respectful working environment that is free from discrimination and harassment in the workplace. This commitment is made by Jackson County in accordance with applicable Federal, State and Local laws and regulations. Upon your request, Jackson County will consider all requests for reasonable accommodation during the recruitment and selection process.  Because of the Immigration Reform Act of 1986, persons hired by the County must be able to present acceptable documents verifying identity and authorization to work in the United States.  For a copy of Jackson County’s Equal Employment Opportunity Plan, visit our web site at www.jacksoncountyor.gov  or call 541-774-6036.

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