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CDK Global, Inc.
Denver, CO, United States
Position Responsibilities & Essential functions Partners with the National CSMs, Regional VP's, National Account Directors and others by conducting on-site visits with CDK National clients with focus on accounting to improve efficiency, assists with best practices, improves Net Promoter score and assists the client as an Automotive industry and CD
Job Source: CDK Global, Inc.TechAlliance of Southwestern Ontario, London Economic Development Corporation
Denver, CO, United States
Lead Customer Success Manager page is loaded Lead Customer Success Manager Apply locations Denver, CO, USA US - Oregon - Home Office Austin, TX, USA Remote, PA, USA posted on Posted 3 Days Ago job requisition id JR5962 Position Responsibilities & Essential functions Partners with the National CSMs, Regional VP’s
Job Source: TechAlliance of Southwestern Ontario, London Economic Development CorporationAuror
Denver, CO, United States
About Auror At Auror, we're empowering the retail industry to reduce theft and Organized Retail Crime, a $150 billion problem globally. It's high volume crime that's increasingly organized in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand, we're working with some of the best and largest retailer
Job Source: AurorAuror Limited
Denver, CO, United States
At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $150 billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand, we’re working with some of the best and largest retailers in the world
Job Source: Auror LimitedAffinityLive
Denver, CO, United States
Description Accelo is looking for an experienced Customer Success Manager to join our global customer success team. You will be responsible for building and maintaining strong relationships with our client base, supporting them through product optimization and account growth. You will report directly to the Success Team Lead and work cross-functio
Job Source: AffinityLivePar Excellence Search Consulting, Inc.
Westminster, CO, United States
Locations: Hybrid (3 days in office) at Westminster, CO or Colorado Springs, CO Position Status: FT Exempt Total Compensation Range: $55,000 base salary plus $5,000 to $10,000 on target earnings. Resi Media, LLC is a technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-re
Job Source: Par Excellence Search Consulting, Inc.Strive Health
Denver, CO, United States
What We Strive For Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the en
Job Source: Strive HealthConfidential
Denver, CO, United States
Head of Customer Success About the Company Prominent organization specializing in language analytics & recruitment services Industry Human Resources Type Privately Held, VC-backed Founded 2015 Employees 11-50 Funding $11-$25 million Categories Enterprise Software Human Resources Natural Language Processing Recruiting SaaS Software Consulting Agenc
Job Source: ConfidentialDenver, CO, United States
Liminal empowers regulated enterprises to securely deploy and use generative AI across all use cases. With Liminal, CISOs have complete control over the data submitted to large language models (LLMs). Whether that be through direct interactions, via AI enabled applications built in-house, or through the consumption of off-the-shelf software with gen AI capabilities, Liminal ensures organizations are protected from regulatory compliance risk, data security risk, and reputational risk. Liminal is the only horizontal security solution for all generative AI use cases.
As the Customer Success Lead at Liminal, you'll play a pivotal role in leading both pre-sales and post-sales customer engagement. Responsibilities include managing the deployment of the Liminal platform, training teams on administration and employees and developers on usage, ensuring strong and ongoing engagement, and actively seeking feedback for improvements. You'll also identify opportunities for additional revenue and renewals. We want our customers to be delighted with our platform and their experience with the Liminal team and you'll play a massive role in ensuring that delight.
What You'll Do:
Deliver impactful customer experiences, implementing industry best practices.
Drive the customer journey, focusing on adoption, retention, renewal, and expansion.
Collaborate cross-functionally as the voice of the customer with various business leads.
Develop deep relationships with key customers, providing feedback and validation throughout the product lifecycle.
What You'll Need:
4-6 years in customer success roles with increasing responsibility.
Proven success in managing renewal pipelines and achieving negative net churn.
Experience in leading large-scale implementations and renewals.
Ability to work in fast-paced and evolving environments.
Technologically savvy with a knack for learning new systems.
Detail oriented. Strong operational hygiene is a must for this role.
Excellent communication and expectation management skills.
Salary: $100,000 - $130,000 annually, based on experience
Our Values:
We are kind - We assume positive intent, celebrate co-workers' success, avoid toxic behaviors, and call out bad acting when we see it
We earn trust- we are authentic, humble, and empathetic. Empathy is the cornerstone of building trust. And in a world that is certain to be full of change, trust is a requirement
We are fearless- We are bold, honest, direct, and candid. We have the courage to challenge assumptions and push boundaries. And we are not afraid when someone challenges us. If we make mistakes, which we will, they are unique and good opportunities to learn
We value discourse, not dissonance- Constructive discourse is exceptionally healthy and desirable. Expect to be challenged and rise to the occasion! Create space for the best ideas to rise to the top and let data be the ultimate decision-maker, not emotion
We seek understanding, not consensus- As leaders, we stand firm in our informed convictions until overturned by data. It's healthy to disagree, but we commit to the outcome when a decision is made
We are owners- We empower each other to problem solve and take the initiative necessary to meet our goals. We are purposeful and intentional in our thinking and know that we are individually accountable for our own impacts on the company's results
We are curious- We are passionate about learning and constantly seek out opportunities to grow and develop. Our space changes by the day and we adapt and mature with it
Liminal is an equal opportunity employer, and we value diversity at our company. We don't discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Customer Success Lead jobs in Denver, CO, United States
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