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Tulane University
New Orleans, LA, United States
Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots. Click "Apply Now" to apply for this job. Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer a
Job Source: Tulane UniversityLouisiana Technology Group Inc
Metairie
Job Description Job Description Overview We have an immediate opening for a Customer Engagement Manager to perform various tasks related to customer liaison and communications, as well as managing business policy operating procedures for the Naval Enterprise Network (NEN). Critical Competencies: Government Project Management, IT Operations Man
Job Source: Louisiana Technology Group IncAza
New Orleans, LA, United States
Audubon Aquarium Guest Engagement Specialist Position Title: Guest Engagement Specialist Department: Learning & Engagement Reports To: Guest Engagement Supervisor Location: Audubon Aquarium & Audubon Insectarium General Summary: Guest Engagement Specialists ("Specialist") are integral members of the Learning & Engagement (L&E) team and enhanc
Job Source: AzaAssociation Of Zoos & Aquariums
New Orleans, LA, United States
× Custom Search Sort by: Relevance Relevance Date Enter your search query in the field below. Click the X to close. AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-membe
Job Source: Association Of Zoos & AquariumsInstitute for Nonprofit News
New Orleans, LA, United States
Job Summary: Verite is a Black-led nonprofit news organization with a twofold mission to produce in-depth journalism that serves the whole community while training, developing and mentoring a new generation of minority journalists. Verite is part of Deep South Today, a nonprofit hub of local newsrooms located in the South. Launched in fall 2022, V
Job Source: Institute for Nonprofit NewsAmerican Journalism Partnership
New Orleans, LA, United States
Verite is a Black-led nonprofit news organization with a twofold mission to produce in-depth journalism that serves the whole community while training, developing and mentoring a new generation of minority journalists. Verite is part of Deep South Today, a nonprofit hub of local newsrooms located in the South. Launched in fall 2022, Verite is growi
Job Source: American Journalism PartnershipAudubon Nature Institute Inc
New Orleans, LA, United States
Position Title: Guest Engagement Specialist Department: Learning & Engagement Reports To: Guest Engagement Supervisor Location: Audubon Aquarium & Audubon Insectarium General Summary: Guest Engagement Specialists ("Specialist") are integral members of the Learning & Engagement (L&E) team and enhance the experience of our visitors at the Audubon
Job Source: Audubon Nature Institute IncAudubon Institute
New Orleans, LA, United States
Job Description Job Description Position Title: Guest Engagement Specialist Department: Learning & Engagement Reports To: Guest Engagement Supervisor Location: Audubon Aquarium & Audubon Insectarium NOTE - This position is grant funded and will run through May 31, 2025. This position does have the potential to extend into a permane
Job Source: Audubon InstituteNew Orleans, LA, United States
The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation.
* Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills
* Excellent customer service skills and ability to work in a fast-paced environment
* Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems
* Knowledge of other Campus Services departments
* Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues
* Ability to work both independently and as part of a professional decision-making team
* Ability to make decisions and resolve problems
* Ability to remain calm and poised during an emergency
* Ability to be highly organized and manage multiple tasks at one time
* Proficient in Microsoft Office
* Ability to learn and adapt quickly to new technology and software
* Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa
* Ability to work a flexible schedule that includes evening and weekend hours regularly
* High school diploma or equivalent
* 4-5 years of customer service experience
* Bachelor's degree
* Knowledge of Tulane systems
* Customer service experience in higher education
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Email Alert for Customer Engagement Specialist II jobs in New Orleans, LA, United States
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