VP, Product Design

Vancouver, WA, United States

At Clio, design is the heart of everything we build. As the VP of Product Design, the products that you help create will directly impact how people across North America and the world access justice and engage with the legal system.

We are in search of a leader with a history of creating innovative and intuitive designs, scaling existing products, and launching new ones from discovery and concept to successful delivery and market leadership. We need an inspiring leader and strong communicator who knows how to build and lead high-performance teams and can articulate and present a clear and compelling vision internally across Clio and externally, helping to ensure consumer-grade delightful experiences.

As a member of our senior leadership team reporting directly to the CPO, the VP of Product Design is responsible for the development and execution of all aspects of Clio’s visual and user experience strategy and shares the responsibility to drive product success and growth.

What you ’ll do

Design & Research Leadership:

Provide visionary leadership to the product design & research team, setting high standards for creativity, innovation, craft and user-centric design.

Oversee user research and collaborate with product managers to understand user needs, ensuring designs meet and exceed expectations.

Collaborate with cross-functional teams, including product management and engineering, to align design strategy with business goals.

Strategic Design Planning:

Develop and communicate a comprehensive design strategy that aligns with the overall product and business strategy.

Drive the evolution of the design language and principles to ensure a cohesive and distinctive brand identity that energizes the organization and our customers.

Team Development:

Hire, mentor and develop a team of skilled designers and managers.

Foster a culture of collaboration, continuous learning, professional growth and creative excellence.

Drive innovation within the design team, exploring new approaches to elevate the visual and interactive aspects of our products.

User-Centric Design:

Advocate for user-centered design principles throughout the product development process.

Design Process Optimization:

Implement and refine design processes to improve efficiency and quality.

Work closely with cross-functional teams to integrate design into agile development cycles, ensuring a seamless and iterative design approach.

Stakeholder Collaboration:

Present design vision concepts and strategies to executives and key stakeholders, incorporating feedback to drive design excellence.

Be a champion for the design organization to the rest of the organization, driving thought leadership and influencing our creative brand vision at the company level.

What you may have

Experience in product design leadership at a high-tech or SaaS software company with a strong portfolio showcasing successful product launches

Ability to think and operate at a “strategic level,” but drive execution on a “tactical level” with the willingness to roll-up sleeves

Deep understanding of design principles, user experience, and industry trends

Familiarity with branding work, product marketing, value propositions, and messaging.

History of building and coaching high-performing teams who are motivated to do better and think bigger as a result of your leadership

Data-driven mindset and highly analytical with the desire and ability to dig into metrics to derive insights through design dashboards.

Ability to influence, partner, and communicate cross-functionally with product, engineering, and GTM business teams across a company to set and deliver on design vision;

Strong awareness of technology trends and potential influence on the current and future business

Ability to balance creative thinking with pragmatic decision-making.

Serious bonus points if you have

Experience in the legaltech space.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

The expected salary range* for Canadian Applicants for similar roles within Clio is:$210,000 to $310,000 CAD

This role has a separate set of US region-specific salary ranges.

This role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid quarterly

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

Flexible time off policy, with an encouraged 20 days off per year.

RRSP matching and RESP contribution

Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Please note that the expected new hire salary range provided is derived from a group of like roles within Clio. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Product at Clio

Our market opportunity is rare in its scale and powered by a strong business model, Silicon Valley based investors and advisors and a product design team which is global and world-class (if we do say so ourselves)! Clio is growing rapidly with massive growth opportunities for product designers and UX researchers.

Speaking of product at Clio… we’ve worked hard to develop an excellent product design culture with empowered designers who are highly regarded and influential within the organization. Our team is composed of seasoned professionals from a diverse set of product backgrounds. Clio invests heavily in developing Product Designers, growing leaders and in the broader Product communities in which we operate.

We pride ourselves on being ‘human and high performing’ and creating a workplace where you can be challenged, supported and bring your whole self to work.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

In-house performance coach, Katie, helps Clions accelerate their career development.

At Clio, we’re creating a human and high performing culture. That means you’ll be encouraged and supported to do your best work, while preserving energy for what’s important to you outside of the workplace. Find out what keeps us grounded.

Designing products that have a profound impact on our customers and their clients.

Working at Clio has been the best investment in my career I've ever made.

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