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Patient Care Coordinator

Jacksonville, FL, United States

About the Job

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

Duties and Responsibilities

Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner

Answers and responds to telephone inquiries in a professional and timely manner

Schedules appointments

Gathers patients and insurance information

Verifies and enters patient demographics into EMR ensuring all fields are complete

Verifies vision and medical insurance information and enters into EMR

Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients

Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete

Prepare insurance claims and run reports to ensure all charges are billed and filed

Print and prepare forms for patients visit

Collects and documents all charges, co-pays and payments into EMR

Allocates balances to insurance as needed

Maintains a clean workspace at all times

Practices economy in the use of _me, equipment and supplies

Performs other duties as needed and as assigned by manager

Requirements High school diploma or equivalent

Basic computer literacy

Strong organizational skills and attention to detail

Strong communication skills (verbal and written)

Must be able to maintain patient and practice confidentiality

Physical Demands This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Benefit Packages

Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*

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Patient Care Coordinator jobs in Jacksonville, FL, United States

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