Systems Analyst III

Denver, CO, United States

At Paladin Technologies Inc. we have a technology team serving our enterprise clients’ physical security and audio video needs. The Systems Analyst will be responsible for delivering and maintaining the IT infrastructure that supports these platforms.

RESPONSIBILITIES:

Install, configure, and test server, storage, and network infrastructure

Install, configure, and test virtualization platforms

Install, configure, and test Physical Security and AV management software platforms

Analyze customer requirements and implement system features to meet those needs

Analyze system constraints, performance, and workload requirements

Apply configurations to maximize system performance

Provide mentorship and technical leadership to the team of system analysts

Configure and test off the shelf integrations to enable event and control interoperability between subsystems

Develop and support custom integrations and macros enabling interoperability between subsystems and advanced features

Develop scripts, images and other automation techniques to minimize repeat work and improve consistency

Maintain, troubleshoot, and service issues related to the above infrastructure

Plan and deliver software and OS upgrades

Develop and maintain Method Of Procedures for system upgrades and implementations

Work directly with other Systems Analysts, Project Managers, Sales, and Engineering resources to help design IT infrastructure supporting Physical Security and Audio Video solutions

Support sales and design efforts and activities in specifying IT components and integration methods

Be accountable for the installation and integration of systems, ensuring timelines are met and a quality solution is delivered

Work closely and collaborate with our Integrated Systems Technicians to ensure successful system delivery

Respond, support, and be available to Integrated Systems Technicians, while supporting and mentoring their learning and growth in IT infrastructure

Develop and maintain client relationships while building confidence and respect in the organization’s abilities throughout the industry

Support the PMO in planning deployments

Prepare and maintain documentation in an efficient and professional manner

Be organized, enthusiastic, and take direction from PTI leadership

QUALIFICATIONS:

Minimum of 5 years’ progressive experience in Information Technology, with proven experience in designing, deploying, and supporting complex systems

Post-secondary degree or diploma from a Technology Institute in computing or electronics, or equivalent training with the armed forces.

Ability to pass varying levels of security clearance

Clear and concise written and verbal communication skills, with the ability to present technical data and analysis to internal and external stakeholders

Sound organizational skills, with the capability to handle multiple tasks and projects in a fast-paced and priority-changing environment

Ability to work independently or in a team environment, with strong interpersonal skills

Willingness to mentor and build the technical abilities of the organization

Strong analytical and problem-solving skills

Comfortable with remote work and participating in remote teams

Experience with the following technologies is required:

Windows Server, Windows 10/11, and SQL Server

VMware, Hyper-V or other HCI/virtualization platforms

IP networking, SD-Wan, routers/switch configurations

Backup, replication and DR concepts

Powershell and other scripting languages

AWS or Azure cloud computing and network environments

C#, C++ or other modern programming languages

Cybersecurity and system hardening

Accreditation or certification from a major network supplier such as Cisco

Accreditation or certification with Windows Server and SQL Server

Experience with the following technologies is an asset, but not necessary:

Understanding of, and experience with, Physical Security system integration, including CCTV, Access Control, Intercom, Intrusion or Audio Video management platforms

Devops and other advanced system delivery and support automation

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.

In addition to the physical demands and typical work environment for the portion of time you will spend doing office work, you may also spend some time on active jobsites. You will be expected to understand and comply with jobsite safety requirements including the use of PPE.

Pay: $110,000 - $135,000 (DOE)

BENEFITS:

Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling. Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts. Colleagues may also enroll in the company’s 401(k) plan. Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays.

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted.

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