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Alarm Coordinator, 3rd Shift_

Memphis

SUMMARY

Alarm Coordinator - Dispatch and process alarm signals, cctv events, building security events, and alarm related phone traffic; maintain and update alarm processing database; make alarm programming changes as needed; document and monitor security events; assist alarm users with first level alarm system problems, (arming, disarming, force arming, minor malfunctions); perform system backups and equipment maintenance;

RESPONSIBILITIES

+ Dispatch and process alarm signals, CCTV events, building security events, and related phone traffic.

+ Assist Central Station customers with alarm related issues.

+ Maintaining alarm processing database. (Call list updates, code assignments, site information adjustments, and new account entry.)

+ Alarm programming and troubleshooting. Generating reports.

REQUIREMENTS

+ High school diploma or equivalent (G.E.D.), may include specialized or vocational courses.

+ One to two years general experience

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