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Maternal Fetal Medicine Associates
New York, NY, United States
About the Organization Maternal Fetal Medicine Associates, and its affiliate, Carnegie Imaging for Women is a prestigious growing medical practice located on the Upper East Side. From pre-conception counseling through delivery and recovery; from leading edge diagnostic ultrasound services to the full range of gynecologic care including cervical ca
Job Source: Maternal Fetal Medicine AssociatesAMS Staffing Inc.
New York, NY, United States
Please send resume in WORD format should you be interested in the following Desktop Support Technician position in NYC. This is a full-time, direct-hire position with a salary between 95-115K plus awesome benefits. If you're not interested, please pass along to your colleagues as we do pay referral fees. Job Title: Desktop Support Technician Locat
Job Source: AMS Staffing Inc.Tekskills
New York, NY, United States
Job Title : Desktop Support (Level 2) Location : Midtown, NJ (Onsite) Duration : 12+ Months Job description: 2+ years of progressive experience in the desktop environment. Advanced knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems. Advanced ability to perform complex t
Job Source: TekskillsMacpower Digital Assets Edge
Atlantic City, NJ, United States
Refer Talent, Earn Rewards: Your Network, Your Reward!! We encourage you to refer friends and colleagues who may be a good fit for this role. As a gesture of appreciation for your referral, you will receive a 5% referral amount of the yearly salary of your referred candidate once they are hired by our client. This referral amount will be granted t
Job Source: Macpower Digital Assets EdgeApTask
New York, NY, United States
About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions
Job Source: ApTaskF2OnSite
New York, NY, United States
Our client is looking for a Desktop Support Technician in New York, NY. Technician must have experience with MAC as there are MAC devices on site. Desktop Support Technician Job Summary Desktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in
Job Source: F2OnSiteRishabh RPO
New York
Job Description Job Description Job Title: Desktop Support Technician Location: New York, NY 10017 - Onsite Duration: 6 months CTH Rate: $41 Hourly Description: **This is a desktop contractor that will need to be on-site 5 days a week to help with projects and other desktop support items.** NOTES From Manager: 5 years Desktop Support Experienc
Job Source: Rishabh RPON Y C District Council Carpenters Welfare Fund
New York, NY, United States
Job Type Full-time Description POSITION PURPOSE: The Desktop Support Technician is responsible for hardware and software desktop support in a Windows-based environment. This person should work well individually and as a team player while striving to offer the highest quality of service and support to the employees of the Benefit Funds. ESSENTI
Job Source: N Y C District Council Carpenters Welfare FundLong Island City, NY, United States
UNIVERSAL Technologies is seeking a Service Desk Agent/Desktop Support Technician for an onsite position in Queens, NY. Applicants should be prepared for 100% onsite work from day one in Queens, NY and must be eligible to work directly for UNIVERSAL Technologies.
Position: The Service Desk/ Desk Top Support position requires the ability to respond to a high volume of email and phone calls from end users regarding issues with hardware, software, operating systems, printers and peripheral equipment using a ticketing system. The Service Desk/Desk Top Support professional will use excellent troubleshooting skills to diagnose issues and successfully resolve or escalate.
WHO WE ARE:
UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused at delivering enterprise systems that significantly improve our clients IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.
The pride in the services we provide and the accessibility and flexibility we provide to employees are what make Universal Technologies stand out from the rest! We hope to propel your IT career to the next level and excite our employees with new and challenging projects.
WHAT WE OFFER:
Our W2 employees can expect the following benefits:
Competitive pay
Health/Dental Insurance
Group Life Insurance
401K
HSA/FSA
Pre-Tax Transportation Program
Generous Paid Time Off/Holiday Policy
MANDATORY SKILLS/EXPERIENCE:
Must have experience working a Help Desk handling a high volume of phone calls using a Ticketing System
Bachelors’ degree in Information Technology Field
Excellent telephone communication skills and ability to remain calm and professional in a hectic environment.
Must have experience handling phone calls using Service NOW or a similar ticketing system.
Must have experience troubleshooting Windows Operating Systems
Must have experience supporting MS office 365.
Must have ability to troubleshoot and repair basic printer issues.
SCOPE OF SERVICES:
Provide technical support to end users regarding hardware, software and peripheral equipment via telephone and email request.
Will update application software as needed and have ability to troubleshoot and resolve software problems with Microsoft and customized software.
Will set up network accounts and network groups and assign permissions to end users.
Will provide one on one technical support as needed to end users.
Must take ownership of trouble tickets and document through resolution and escalate issues as necessary.
Will be responsible for testing computer equipment.
Will be expected to handle level 1 and level 2 issues for hardware, software, operating systems, and other IT related equipment.
UNIVERSAL Technologies is an Equal Opportunity Employer.
Service Desk Agent/Desktop Support Technician jobs in Long Island City, NY, United States
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