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Synergistic Designs
Fort Worth, TX, United States
We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers' queries and resolve them as soon as pos
Job Source: Synergistic DesignsChampion Homes
Burleson
Job Description Job Description FLSA Status: Non-Exempt Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Talks with customers by phone to go over the
Job Source: Champion HomesFamily Dollar
Grand Prairie, TX, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarMoritz Kia - Alliance
Fort Worth
Job Description Job Description We're hiring a Cashier/Appointment Coordinator to join our team at Moritz Kia in Alliance. Do you have customer service, hospitality, automotive, or cashier experience? Come join our team! What We Offer Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability
Job Source: Moritz Kia - AllianceHabibi Acquisitions
Grapevine, TX, United States
Customer Service Representative We are seeking to hire a knowledgeable and dedicated Customer Service Representative to educate and engage consumers on clients' products and grow our client target audience. The Customer Service Representative should value integrity, enjoy working in teams of people, and have a desire for professional development.
Job Source: Habibi AcquisitionsPostNet
Roanoke, TX, United States
Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company Overview Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that
Job Source: PostNetBrennan Industries
Grand Prairie
Job Description Job Description Postion Overview Brennan Industries currently has an opportunity for a results-oriented Customer Service Representative. As the Customer Service Representative, you will interact with customers and sales staff to provide information in response to inquiries and qualify/resolve customer concerns. Hydraulic industry
Job Source: Brennan IndustriesChampion Home Builders Inc
Burleson, TX, United States
18 per hour | Posted 16-Apr-2024 (EST) | Burleson, TX, USA | Hourly | Full Time FLSA Status: Non-Exempt Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigne
Job Source: Champion Home Builders IncFort Worth, TX, United States
Job Description
Do you have good experience in customer service, managing incoming and outgoing calls, chats, and emails? Are you a proactive individual with excellent communication skills, great self-management skills, and the ability to thrive in a fast-paced environment?
This position manages customer questions and complaints. You will also be asked to process orders, handle modifications, and escalate complaints across a number of communication channels and departments. To do well in this role you need to be able to remain calm, be flexible, and have experience working with computers.
Requirements
Provides customer service by answering incoming service requests, via phone, chat, email & online requests.
Responds to customer inquiries and concerns. Follow up with customers to ensure customer satisfaction.
Updates customer service database, and spreadsheets as needed with updated service information.
Contacts customers for additional information and communicates the steps in the work order process.
Runs, reviews, and distributes various customer service reports as necessary.
Maintain accurate records of all internal and external interactions in the appropriate database/system
Provides informal assistance such as technical guidance and/or training to co-workers.
Other duties may be assigned.
Qualifications: High school diploma or general education degree (GED) required.
Minimum of two years of customer service work experience required. Call center work experience is a plus, but not required.
Demonstrated excellent customer service skills, and the ability to convey warmth and appreciation over the phone. Ability to listen and understand inquiries, and to communicate both routine and complex information and instructions.
Ability to navigate multiple automated systems to research situations, locate information and perform data entry with Microsoft Word, Excel, and Outlook.
Ability to maintain professionalism in stressful situations.
Ability to multitask, maintain a high level of concentration, and perform responsibilities with accuracy and in a timely manner.
Ability to provide superior service to every customer by utilizing all available tools and resources.
Ability to establish rapport while working through difficult situations
If that sounds like you and you're excited by the idea of joining a world-class team that's passionate about growing together, we look forward to hearing from you. Apply Now!
Pyxai Staffing Description
Meet Pyxai
Screening and Recruiting Company - 11-50 employees
Pyxai (pronounced picks-eye) is an innovative technology company focused on bringing the transferable skills (soft skills) of job candidates to the forefront of the hiring process. Resumes do a great job at listing education and experience, but how does anyone knows how well a job candidate communicates, how great they problem solve, or even how flexible they are? At the top of the hiring funnel, these are unknowns and they shouldn't be. Research shows these skills truly hold the key to career success across all industries.
Really think about it. If you're a genius at your job, but you can't communicate well with others, how would that impact you at your job? Here's a clue: misunderstandings or no communication at all creates conflict with others due to misalignments in expectations. Bottom line, poor soft skills lead to inefficiencies and conflicts at work (and in personal life too!).
With this in mind, Pyxai specializes in qualifying hard skills and screening for the soft skills most applicable to the role. We do this via our proprietary Video Interviewing technology. We focus on Operation-related jobs from Entry-level roles to Director-level roles. Our hope is to build long-lasting partnerships by providing clients and candidates with powerful data, great service, and valuable information to empower their searches.
Customer Service Representative jobs in Fort Worth, TX, United States
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