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Viseo
West New York, NJ, United States
VISEO works to simulate new ideas, new offers, new ways of collaborating, and new methods for producing or selling. With 2200 team members working on four continents and a turnover of more than 230 million dollars, VISEO offers an alternative for integrators, agencies, and consulting firms by providing a unique, flexible, innovative, and structured
Job Source: ViseoVISEO
New York
Job Description Job Description VISEO works to simulate new ideas, new offers, new ways of collaborating, and new methods for producing or selling. With 2200 team members working on four continents and a turnover of more than 230 million dollars, VISEO offers an alternative for integrators, agencies, and consulting firms by providing a unique, fl
Job Source: VISEOEngage Squared
, United States
Help our customers get the most out of Microsoft 365! Do you love to help people solve problems? To make sure that critical business tools run smoothly? To proactively engage with clients, and help them to understand how they can work more productively with technology? To shape the roadmap for tech within large organisations? Our managed services
Job Source: Engage SquaredeTeam
New York, NY, United States
Primary Skills: 8+ Year of IT experience. Should have Application Production Support Experience. Hands on Java or other application development or support. Hands on experience to triage & resolution of technical issues in applications. Experience in Splunk or other logging tool Experience in DB - SQL Server or Oracle or Mongo or si
Job Source: eTeamFTSi.Tech
united states
APPLICATION CONSULTANT (M/F/X) Type: Full-time Region: Pittsburgh Job details The Application Consultant will give support to current activities of the client according to the actual needs. Support new implementations with typically Analyzing users' requirements Elaborating technical specifications and data interface specifications Collecting sta
Job Source: FTSi.TechBering McKinley
, United States
Job description The Application Consultant role is primarily focused on training and implementing solutions surrounding the ConnectWise stack of tools such as Manage, Automate, and Sell. The AC has demonstrated mastery in one or more of those tools and strong aptitude for operational consulting. The AC must be able correlate tool functionality
Job Source: Bering McKinleyDiverse Lynx
Long Island City, NY, United States
Role Name: Application Support/production Support Location: Long Island City, Queens New York Type: Contract Key Responsibilities Provide Level 2 / L3 production support for Global Supply Chain and Manufacturing applications Manage a support team across multiple geographies Help to manage overall prioritizations between production incidents/proble
Job Source: Diverse LynxNationstaff
New York, NY, United States
About the Role: We are seeking an Application Support Engineer who will be responsible for monitoring all non- production environments (UAT, Demo, Dev, etc.). This candidate will help manage and resolve incidents to ensure productivity is not interrupted. This candidate will be in charge of managing multiple environments, organizing releases to al
Job Source: NationstaffWest New York, NJ, United States
VISEO works to simulate new ideas, new offers, new ways of collaborating, and new methods for producing or selling. With 2200 team members working on four continents and a turnover of more than 230 million dollars, VISEO offers an alternative for integrators, agencies, and consulting firms by providing a unique, flexible, innovative, and structured approach. Our Digital Retail entity aims to help our customers in their retail and e-commerce projects (rollout, new implementation, or support on new and existing applications). To strengthen the activities of our team, we are looking for a Retail/POS Level 2 support consultant to provide POS Application Maintenance support
Your missions
After a training and support course, you will oversee application maintenance operations for the POS solution on behalf of one or more of our customers, the head office
in New Jersey, or occasionally on site in the stores. As a support consultant you will be responsible for:
Corrective maintenance: the resolution of incidents (correction of a parameter setting, modification of a specific development, search for a workaround in case of blockage)
Evolutionary maintenance: realization of improvement requests (new functionalities, automation)
Preventive maintenance: version updates, job monitoring, non-regression tests. You ensure that procedures are respected and that ITSM and knowledge management tools are used correctly. You escalate or transfer incidents and requests that are not within your scope of intervention. You manage the preparation and organization of monitoring committees and are a force of proposal in the framework of an improvement plan
Your profile
You have a functional experience of 1 to 3 years acquired around a business application or an ERP, in BA or level 2 support, ideally in the retail sector.
You wish to deepen your functional knowledge around POS and retail applications.
You have good technical skills and know the SQL language.
You are rigorous, have a sense of customer service, and have good interpersonal skills.
Problem solver with root cause identification skills
Active listening skills and strong influencing skills
Professional and positive approach
Good collaboration and interpersonal skills
Self-motivated & self-sufficient, but also a team player
Assertive, adaptable, and creativity
Why become a VISEO Positive Digital Maker?
You will be part of our Digital Retail consultant WW community: the proximity between consultants and the human size of our organization will allow you to make your initiatives visible and easily share your projects. At the same time, the dynamism of the company and its perpetual growth will multiply your development opportunities.
You will benefit from close management by your mentor throughout your career at VISEO: Your mentor, an experienced consultant in your practice, will regularly come and discuss the challenges of your assignment with you, review your achievements every six months and discuss your future ambitions and the means of achieving them.
You will have many ways of increasing your skills and discovering new areas: training, certifications, Brown Bag Lunches, workshops, meet-ups, meetings with experts, technical seminars, etc.
Salary range: based upon experience
Bonus component
Short term / Long term disability insurance
Generous vacation policy (4 weeks paid vacation)
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Retail application support consultant jobs in West New York, NJ, United States
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