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NBCUniversal
, CA, United States
Job Description NBCUniversal is looking for a seasoned Production Office Services Coordinator in Universal City, CA to join our dynamic team. Under the general direction of the Manager, be responsible for the coordination and completion of projects for Production Office Spaces. You will oversee all aspects of production, including optimizing custo
Job Source: NBCUniversalCalifornia State University
Los Angeles, CA, United States
Office Coordinator Job no: 533141 Work type: Staff Location: Los Angeles Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time Job No: 533141; 10/25/2023 Revised OFFICE COORDINATOR Administrative Support Coordinator I Admissions and Recruitment Salary Range : $3505 - $5508/Month
Job Source: California State UniversityWork180
Los Angeles, CA, United States
We’re a seven-time Best Places to Work award winner in Business Insurance who has earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We are also recognized as an Elite Agency award winner and named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Be
Job Source: Work180Boat Rocker Media
Los Angeles, CA, United States
Boat Rocker (TSX: BRMI) is the home for creative visionaries. An independent, integrated global entertainment company, the Company's purpose is to tell stories and build iconic brands across all genres and mediums. With offices around the world, Boat Rocker's creative and commercial capabilities include Scripted, Unscripted, and Kids and Family tel
Job Source: Boat Rocker MediaCommonSpirit Health
Los Angeles, CA, United States
Overview: Founded in 1887, California Hospital Medical Center is a 318-bed, acute care, not-for-profit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II traumacenter, the Los Angeles Center for Womens Health, obstetrics and pediatric services, and comprehensive cardiac and surgical serv
Job Source: CommonSpirit HealthLemonlight
Los Angeles, CA, United States
Join a team that embraces creativity, challenges conventions, and makes a real impact. At Lemonlight, we believe that diversity and unique perspectives fuel innovation and help us create something truly special. If you're a storytelling expert who thrives in a fast-paced environment and loves collaborating, then this role is for you. About Lemonli
Job Source: LemonlightUnified Residential Management
Los Angeles, CA, United States
URM is creating a best-in-class living experience for our residents, which calls for best-in-class talent looking to contribute, upskill, and advance their careers. Our motto is “make it a home”, and we strive to create wonderful and well-managed apartment communities. We recognize that our employees are the most important enablers of our success,
Job Source: Unified Residential ManagementLey Line Entertainment
Beverly Hills, CA, United States
Ley Line Entertainment — a Los Angeles-based development, production, and financing company with projects spanning film, television, and stage —seeks an Office Coordinator. The position is part-time (25hrs / week), in-office , and provides administrative support to the office, as a whole. The ideal candidate is professional, flexible, and able to
Job Source: Ley Line EntertainmentCulver City, CA, United States
Service Coordinator / Office Manager
Position: Service Coordinator Type: Part-time Salary/Pay: $17 to start,Commensurate with experience
GENERAL SUMMARY:
The Service Coordinator & Office Manager is responsible for prioritizing incoming service requests, coordinating vendors and service providers, quoting, procurement, order tracking and invoicing. Handles basic support requests such as password changes and software installation.
Essential Duties and Responsibilities:
The Service Coordinator position is a key contributor in the success of ensuring client satisfaction. This is achieved by proper triaging and managing of service requests, coordinating product & service delivery and helping in managing client expectations.
Act as the single point of contact to the customer for all types of service requests
Pre-process service requests as they arrive through email or phone; rank according to urgency
Handle basic service requests such as password resets and software installation
Coordination of all IT support resources to ensure maximum utilization of billable resources
Contact & schedule internal and external technical resources
Quote and order products and services for clients
Organize receipts, time entry records and other documentation. Assist with invoicing.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Research and test new products and services as needed
Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Basic computer, mobile and operating system knowledge
Ability to work on multiple priorities and/or projects simultaneously.
Excellent listening and communications skills, both verbal and written.
Strong customer relationship skills.
Organized, detail oriented and self-motivated.
Strong computer skills and the ability to effectively communicate through e-mail.
Ability to remain in contact with the client thru the completion of the incident.
Basic problem-solving abilities and ability to meet reasonable deadlines.
Ability to build positive and collaborative relationships.
Willingness to develop professionally.
Ability to work with little supervision and manage geographically dispersed team.
Ability to process and filter large amounts of information
Expected Outcomes: Improve customer service, perception, and satisfaction
Quickly respond to customer requests
Ability to work in a team and communicate effectively
Improve usage and increase productivity of IT support resources``
Escalate service requests that cannot be scheduled within agreed service levels
Report the utilization of IT Support resources and successful completion of service requests
Responsible for entering time and expenses as it occurs
Ensure detailed service tickets are maintained for each service request
Success in the Service Coordinator position will be based on your ability to meet or exceed our client's expectations in ensuring their incidents are completed to their satisfaction
This position will be graded on the thoroughness of the information they obtain from the client, feedback from the technical support team and the satisfaction of our clients
Educational/Vocational/Previous Experience Recommendations: Ability to type 30+ WPM (words per minute)
Working Conditions: Home office with occasional trips to clients in typical professional office environments
Reliable transportation required
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
Email Alert for Service Coordinator / Office Manager jobs in Culver City, CA, United States
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