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N.E.R.D. Power
Phoenix, AZ, United States
Now hiring Roofing Claims Appointment Setters with experience in Customer Relations NeRD, which stands for Net-Zero Energy Restoration Development, is a home restoration construction company with a new roofing division. We are licensed by the state of Arizona to help homeowners become aware of necessary insurance claims. We pride ourselves in not
Job Source: N.E.R.D. PowerNaumann/Hobbs Material Handling
Phoenix, AZ, United States
Job Description: We are seeking a highly motivated and experienced Customer Service Director to join our team. The ideal candidate will have a passion for delivering exceptional customer experiences, strong leadership skills, and a background in the mechanical repair industry. As a Customer Service Director, you will be responsible for leading our
Job Source: Naumann/Hobbs Material HandlingF&G Promotions
Chandler, AZ, United States
F&G Promotions is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Relations Representative, you will play a crucial role in building and maintaining strong re
Job Source: F&G PromotionsNextiva Inc
Scottsdale, AZ, United States
**Manager, Customer Relations** at Nextiva Scottsdale, AZ At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. Were not your parents phone company. Founded in 2008, Nextiva took on the tril
Job Source: Nextiva IncConnect AZ
Chandler, AZ, United States
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Trainee. Our mission is to foster positive relationships with our customers and donors, educating
Job Source: Connect AZConnect AZ
Scottsdale, AZ, United States
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Trainee. Our mission is to foster positive relationships with our customers and donors, educating
Job Source: Connect AZDiscover
Phoenix, AZ, United States
Discover. A brighter future. We offer 100% remote, combo, or on site - it’s your choice! And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60. With us, you’ll do meaningful work from Day 1. Our collaborat
Job Source: DiscoverD.R. Horton, Inc.
Scottsdale
*D.R. Horton, Inc., the largest homebuilder in the U.S.*, was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for h
Job Source: D.R. Horton, Inc.Tempe, AZ, United States
Verification Advocate (Hybrid)
Start Date: June 10th
We're looking for Verification Advocates, to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! The Verification Advocate role is a phone-based, customer-facing role responsible for educating customers on the underwriting process and reviewing important account documentation. As a Verification Advocate, you'll be trained to understand policies and regulations across all 50 states, acting as the friendly voice of Carvana while you assist customers through the loan verification process, and ensure compliance with underwriting policies. Interested? Check out more details on the role below!
Salary & Perks:
Full-time hourly rate starting at $18/hour and the ability to make a minimum of $2+/hr by the end of year 1 (must be in good standing).
Performance-based incentive programs that allow team members to earn up to $1,100 bonus per month
100% Company Paid Healthcare Premiums, Dental, and Vision benefits
401(k) with Carvana Match
Generous paid-time off (104 hours of vacation time in your first year) and your birthday is a holiday!
A multitude of perks including tuition reimbursement, student loan repayment, discounts on vehicles, benefits for your pets, and much more
Hybrid work schedule after training (7 weeks) and demonstrated proficiency
Training Mandatory paid training will be 7 weeks
You will be required to meet minimum performance expectations and demonstrate proficiency in order to graduate training.
No time off will be granted during the training period
Once training is completed, various work shifts apply depending on business needs. Our team works in a shift environment between the hours of 5:00am-7:00pm Monday-Saturday and 7:00am-4:30pm Sunday, and may include holidays. Schedules may change based on business need and will require flexibility.
We're looking for forward-thinking fast learners with at least 3 years of experience working in a fast-paced, detail oriented, quality focused production driven role: Field inbound calls and make outbound calls with a high sense of urgency and close attention to detail. Being the voice of Carvana as you guide customers through the purchase process, answer their questions, and review and approve their documents.
Ensure compliance with underwriting policies and stay up-to-speed on policy and procedure changes.
Verify loans for customers purchasing vehicles through Carvana financing or a third-party institution.
Utilize and navigate between multiple internal and external software tools to assist in the underwriting process (e.g. consumer credit bureaus, and other internet sources).
Collaborate with internal teams at Carvana to help resolve customer issues and keep the purchase process moving.
Other duties as assigned.
General qualifications and requirements include: 3+ years of experience in a fast-paced, detail oriented, quality focused production driven role
1+ years of experience in banking, financial services, insurance and/or related industry
College degree preferred
Ability to work at least one weekend day per week (Saturday OR Sunday).
Ability to read, write, speak, and understand English
Ability to handle phone calls for up to 10 hours a day
Ability to work across multiple software systems simultaneously
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Customer Loan Relations jobs in Tempe, AZ, United States
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