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Comcast
Denver
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider t
Job Source: ComcastHumana
Denver
**Become a part of our caring community and help us put health first** **This position requires ONSITE presence for our Arlington, VA (Rosslyn) location and will require travel. This role will not fund relocation assistance. ** **This role requires a minimum of 25% travel and at times, short notice travel. ** The Lead Technology Support Specialist
Job Source: HumanaCACI International
Denver
Integrated Service Center Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None Anticipated Posting End: 9/1/2024 Integrated Service Center Account Manager will provide front line support and
Job Source: CACI InternationalSerenity Healthcare, LLC
Parker, CO, United States
Patient Support Specialist Onsite - Parker, CO Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Support Spe
Job Source: Serenity Healthcare, LLCSouthernCarlson Inc.
Denver, CO, United States
WHO WE ARE BUILT ON A FOUNDATION OF SERVICE AND COMMITMENT TO OUR CUSTOMER, AT SOUTHERNCARLSON, OUR PROMISE MEANS MORE. SOUTHERNCARLSON IS AN INDUSTRY LEADING NATIONAL DISTRIBUTOR OF SPECIALTY TOOLS, FASTENERS, PACKAGING MACHINES AND MATERIALS TO CONSTRUCTION AND MANUFACTURING FIRMS. WE ARE THE CONTRACTORS CHOICE FOR PROFESSIONAL-GRADE TOOLS, FAS
Job Source: SouthernCarlson Inc.Griffis Residential
Englewood, CO, United States
Overview: About Griffis Residential: Griffis Residential owns and manages a distinct portfolio of attainable high-quality apartment communities in premier locations. Our motto is simple: It's about you. Impeccable service is the hallmark of our team and delivering the highest quality guest experience is our priority. Responsibilities: Complete qua
Job Source: Griffis ResidentialCACI International
Denver, CO, United States
Integrated Service Center Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None Anticipated Posting End: 12/1/2024 The Integrated Service Center Account Manager will provide front line suppor
Job Source: CACI InternationalCACI
Denver, CO, United States
Integrated Service Desk Account Manager – Day Shift (Clearance Sponsorship)Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: NoneAnticipated Posting End: 7/15/2024 The Integrated Service Center Account Manager w
Job Source: CACIEnglewood
Job Description Job Description General Summary
This position ensures proper installation, operation and maintenance of employee’s hardware and software. The person in this role provides technical support to employees both in-person and remotely. The IT Support Specialist receives, prioritizes, documents and actively resolves end user help requests.
Essential Duties/Responsibilities
Build and install computer systems (Windows and Mac) and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
Identify, log and resolve technical problems with software applications or network systems
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
Explain and document technical issues in a clear way to clients
Accurately record, update and document requests using the IT Support ticketing system.
Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
Ensure that work is carried out within agreed service levels and in accordance with department guidelines
Perform user account maintenance in systems and applications related to employee hire, termination and transfers
Assist with physical and logical security, ensuring that company security controls are functional and operating correctly
Ensure that the Company is compliant with software licensing, network and systems legal requirements
Work may require infrequent weekend and evening work and as well as travel to remote locations
Meet fiscal requirements while ordering new equipment including printers, monitors, computers and other devices
Job Requirements
Ability to work in a team and prioritize projects
2 years of computer knowledge working in Windows, Mac OS X, helpdesk and IT related experience
Must be knowledgeable in all aspects of computer support, and possess good problem-solving skills
Solid understanding of UNIX/Linux, Routing, switching, networking, security and general computer repair
Job requires the ability to manipulate small tools required to repair and replace components in desktop and laptop computers
Excellent Customer Service in Face-to-Face, Telephone or Electronic Interaction. This position is not only a technical worker but often deals directly with the customer (internal), offering advice, training, solutions, and guidance, and will greatly influence the customer opinion of the team.
Must be able to work with confidential information in a secure and professional way
Degree or certification in computer or technology related field preferred
Working Conditions
Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Employee will regularly be required to work in tight spaces, under desks, in closets, equipment racks, overhead cable management, ceilings and under raised floors
Working conditions may include being in an open (shared) cubicle/workspace area.
Disclaimer
This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned.
Please feel free to review our Benefits at the following link: https://www.risebroadband.com/careers/benefits
Email Alert for Specialist, IT Support jobs in Englewood
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