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Jobs for Humanity
Seattle, WA, United States
Company Description Join our team as a Cloud Support Engineer in this hybrid role, with 2-3 days onsite, contributing to the Investment Management's Cloud Program. As a Cloud Support Engineer, you will play a crucial role in designing, implementing, and supporting the operational aspects of the Cloud Program, covering Monitoring, Identity and Secr
Job Source: Jobs for HumanityPresidio, Inc.
Seattle, WA, United States
Description SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting ch
Job Source: Presidio, Inc.Amazon
Seattle, WA, United States
Description MULTIPLE POSITIONS AVAILABLE Company: AMAZON WEB SERVICES, INC. Position Title: Cloud Support Engineer II Location: Seattle, Washington Position Responsibilities: Provide advanced remote technical support to customers by responding to difficult technical inquiries related to large and production critical issues to propose solutions to a
Job Source: AmazonASM Research, An Accenture Federal Services Company
Redmond
Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to d
Job Source: ASM Research, An Accenture Federal Services CompanyCertec Consulting, inc
Seattle, WA, United States
This client REQUIRES a photo ID to be submitted. Visa: W2(USC/GC/H4/L2/GC-EAD/H1-B, Hire Friendly), C2C Rate 55 - 63 W2/1099/ C2C SKILL MATRIX IS REQUIRED : https://docs.google.com/document/d/1giBcZAsWKTRJaLkPBMR2DluFXbQ4ayxy/edit?usp=sharing&ouid=110300139976076811765&rtpof=true&sd=true DO NOT SUBMIT VIA LINKEDIN, INDEED OR DICE USE THE EASY
Job Source: Certec Consulting, incmyGwork - LGBTQ+ professionals & allies
Seattle, WA, United States
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Description As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing o
Job Source: myGwork - LGBTQ+ professionals & alliesASM Research, An Accenture Federal Services Company
Redmond
Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to d
Job Source: ASM Research, An Accenture Federal Services CompanyASM Research, An Accenture Federal Services Company
Redmond
Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to d
Job Source: ASM Research, An Accenture Federal Services CompanyRedmond
Job Description Job Description MGPS is seeking multiple Jr. Cloud Support Engineers , fully cleared, to work the night shift on-site in Reston, VA or Redmond, WA for one of our USG Clients. Night shift is 10pm to 6:30am; Swing shift is 2pm to 10:30pm.
Position Description
Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.
Duties and Responsibilities:
• Responds to incident tickets in a 24x7 operational environment to meet SLA objectives.
• Troubleshoots system issues using diagnostic tools like NetMon, winDBG, and custom application tools.
• Reviews system logs to identify and mitigate system issues.
• Leverage knowledge base to help troubleshoot, identify and resolve systems issues.
• Update knowledge base troubleshooting guides and lessons learned as required.
• Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases.
• Document system issues resulting in system outages and coordinate change though change management process.
• Support collaboration across operations, development teams and external partners.
• Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues.
• Monitor solution performance according to client specification and SLAs, escalate as needed.
• Other supporting duties, as directed.
• Willingness to work overtime and varying hours as required.
Requirements Minimum Qualifications:
• BS in Computer Science or other technical discipline is preferred.
• 1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support
Clearance Requirement:
• TS/SCI with Full Scope Poly required.
Other Job Specific Skills:
• Experience with system administration support tools such as Windows/Linux
• Experience supporting a 24x7 cloud based environment.
• Strong interpersonal skills.
• Strong oral and written communication skills.
• Experience in supporting Cloud based environment and tools such as Azure/AWS
• Experience analyzing, troubleshooting, and providing solutions for technical issues.
• Ability to problem solve and collaborate with team members.
• Strong organizational and multi-tasking skills.
• Strong in technical communications with both technical and non-technical peers
• Able to maintain professionalism under pressure.
• Strong customer focus.
Benefits We offer a 10% shift differential for night shift.
Email Alert for Jr. Cloud Support Engineer (TSSCI FSP) jobs in Redmond
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