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IQ-EQ
Dallas, TX, United States
Company Description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory complian
Job Source: IQ-EQProgent Corporation
Irving, TX, United States
Progent is seeking a Sr. Exchange expert to lead enterprise-level Microsoft planning and implementation projects. The ideal candidate would be a technical consultant with subject matter expertise in the area of Microsoft Exchange 2007 through 2019 and Office 365 Exchange Online as well as a solid understanding of Active Directory. This role would r
Job Source: Progent CorporationCost Plus Drug Company
Dallas, TX, United States
Mark Cuban Cost Plus Drug Company is searching for a skilled IT Support Engineer to work with a dynamic, supportive, and rapidly growing team at a leading pharmaceutical company focused on giving every American access to safe, affordable medicines.The IT support Engineer will support our IT department in maintaining and developing the new manufactu
Job Source: Cost Plus Drug CompanyMark Cuban Cost Plus Drug Company, PBC
dallas, tx
Mark Cuban Cost Plus Drug Company is searching for a skilled IT Support Engineer to work with a dynamic, supportive, and rapidly growing team at a leading pharmaceutical company focused on giving every American access to safe, affordable medicines. The IT support Engineer will support our IT department in maintaining and developing the new manufact
Job Source: Mark Cuban Cost Plus Drug Company, PBCAcquire BPO Pty Ltd
Irving, TX, United States
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! L1 ICT support role, assisting US production and corporate staff for Dallas site. PD attached. Join the A-
Job Source: Acquire BPO Pty LtdTEKsystems
Irving, TX, United States
Description: SQL, Azure, Network Connectivity The Technical Support Engineer - Azure SQL MI will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency. This role i
Job Source: TEKsystemsComforcehealth
Dallas, TX, United States
Job ID: 967333 Dallas , Texas Job Type: Direct Hire Added - 04/03/24 Job Description Position type: Full-time -- Direct Hire Location: Dallas, TX - mostly Remote but must be available to visit office as needed. Onsite Requirements: This role on the Products team will have a few requirements related to in-person work: Candidates a
Job Source: ComforcehealthEducated Solutions Corp
Richardson, TX, United States
Location Hybrid/Richardson,TX Description Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Senior Software Engineer to its team. This role is HYBRID and will work in Richardson, TX and works Monday - Friday, 8am - 5pm. This is a contract to hire role that pays $60-63 per hour. Upon con
Job Source: Educated Solutions CorpDallas
Job Description Job Description Company Description
IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments – portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings.
Job Description
Position Summary:
Work with Engineering Manager to ensure Project Tasks and Ticket Escalations are handled in a timely manner.
Assist with new client deployments, including onsite network infrastructure replacement and back-end Office365, Intune, Azure, and Google Workspace configurations.
Contribute to the development and implementation of our technology stack, ensuring alignment with our business goals.
Ensure the security, reliability, and efficiency of our IT infrastructure.
Stay abreast of the latest trends and technologies in IT, evaluating their potential impact on our operations.
Provide prompt and cordial Email / Phone support as an Engineer, working with the help desk staff, resolve project tasks or tickets within SLA deadlines.
Diagnose technology issues submitted by external clients, work with team in some instances for scheduled onsite tasks at external client sites.
Work with Engineering team on Escalated tickets or reoccurring issues to identify and resolve root causes.
Establish, Document, and implement technology processes and procedures.
Follow Established (approved) Documented procedures from a shared knowledgebase.
Ensure Time Entries are entered accurately, to ensure clients are billed properly.
Handle Tasks, and IT Projects as directed by Management.
Qualifications
5+ years relevant work experience. Experience with IT MSP, MSSP preferred.
Ideal Candidate will have experience in Office365 Environment Buildout & Migrations (or similar), and an understanding of PowerShell/Graph API
Office 365 Experience including O365 / Azure / Intune Administration; User, Group and Exchange Management, including Device Enrollment and Troubleshooting.
Experience with Cloud Services such as CISCO Meraki Networking Appliances, Citrix, Smarsh, Global Relay, OneDrive, IT Glue.
Experience with Remote Desktop Software, ideally Connectwise Automate (Control), Addigy, and Splashtop.
Workstation / Server Experience: Windows Desktop, Windows Server (Azure VM / Physical), and MacOS.
PowerShell/Graph API scripting on an intermediate or higher level.
Networking experience with understanding and configuration of Routers, DNS, VLANs, NAT, and VPN.
Domain management (including modifying DNS and Mail Records.)
Email, Phone, and Physical (onsite) support.
Ticketing Systems such as Connectwise Manage, ZenDesk, Spiceworks, or Solarwinds.
Preferred Industry certifications: Microsoft Cloud Certifications (MD-102, AZ-140, Microsoft 365 Certified: Administrator Expert, Microsoft Certified: Azure Security Engineer Associate , Microsoft 365 Certified: Endpoint Administrator Associate, etc. ) Comptia Network+, MCSA , Microsoft IT Support.
Ability to provide technical support coverage between the hours of 7am-6pm.
Excellent communication skills.
High level of accuracy and attention to detail.
Capable of lifting 50lbs.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Salary : $90,000 - $105,000
Competitive Base Salary & Bonus
Summer Days
Medical, Dental, Vision
Generous PTO
Generous Sick Days
Work Anniversary Recognition Program
Team Bonding Events
Paid Parental Leave
Retirement Plan 401(k) Match
Mentorship & Training
Bonus for Employee Referrals
Succession Bonus Program (e.g. CPA, CFA, etc.)
Career Advancement Opportunities
#LI-HYBRID
Senior IT Engineer, Client Facing (Hybrid) jobs in Dallas
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