Front Desk Coordinator - West Covina, CA
West Covina, CA, United States
Opportunity...
As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You’ll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for presenting to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success.
Summary of Essential Job Functions
Pay Range $15 - $18 depending on experience
Manage clinic phone calls
Greet and assist patients with the completion of required paperwork
Educate Patients on wellness offerings and services
Sell the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Participate in marketing opportunities to help the clinic build new patient counts
Manage daily clinic operations including; ensuring it's clean and that inventory is stocked
Manage the flow of patients through the clinic in an organized manner
Execute all of The Joint Chiropractics' Standard Operating Procedures
Provide the highest levels of customer service
Maintain the highest levels of professionalism and decorum at all times
Be a team player and contribute to a positive, healthy workplace culture
Minimum Requirements
High school diploma or equivalent (associates degree or higher preferred)
1 year retail sales experience
Cheerful and positive attitude
Able to work weekends/evenings (as required)
Able to use office equipment; computer, scanner, fax, and phone system
Proficient with Microsoft Office
Maintain the cleanliness of the clinic and organization of workspace
Dedication to high quality service
Maintain a professional appearance and wear Company approved attire
Confident in presenting and selling memberships and visit packages
Willingness to learn and grow
Office management or marketing experience a plus!
Abilities Required
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Pay
Hourly
Please do not visit or contact our clinics regarding these opportunities
Powered by JazzHR