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CarSaver Management LLC
Washington, DC, United States
Job Type Full-time Description As the Performance Manager, you will play a VITAL role in the growth of our organization. As a key team member, you will be expected to be PROFESSIONAL, to have a POSITIVE attitude, and to deliver EXCEPTIONAL results for our auto dealers. Those of with a mastery of these skills must apply! We are looking for a sp
Job Source: CarSaver Management LLCCarSaver Management, LLC
Washington, DC, United States
As the Performance Manager, you will play a VITAL role in the growth of our organization. As a key team member, you will be expected to be PROFESSIONAL, to have a POSITIVE attitude, and to deliver EXCEPTIONAL results for our auto dealers. Those of with a mastery of these skills must apply! We are looking for a spectacular, one-of-a-kind Dealer Pe
Job Source: CarSaver Management, LLCDigitsonly
Washington, DC, United States
If you're on the hunt for your next career move, you've come to the right place. At digitsonly, we're not your typical job or recruiting platform; we're a portfolio company which does the hiring, team building and training for verified 7-8 figure companies in the ecommerce and agency industry. The companies we're working with are on the continuou
Job Source: DigitsonlyAmazon
Herndon
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the inn
Job Source: AmazonBooz Allen Hamilton
Washington, DC, United States
Are you an expert in IT performance management looking to shift the way the world works? Are you driven to guide a team that delivers leading-edge te chn ical solutions? You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in busin
Job Source: Booz Allen HamiltonSaint-Gobain
Washington, DC, United States
This position will also provide the leadership to effectively lead all line improvement efforts in a manner to achieve maximum production and operating efficiencies within safety, quality, service and cost standards. The Seattle Manufacturing Facility has three primary production areas (Line 1, Line 2, Stucco Preparation Area), including a 24 hour
Job Source: Saint-GobainSaint Gobain Glass
Washington, DC, United States
This position will also provide the leadership to effectively lead all line improvement efforts in a manner to achieve maximum production and operating efficiencies within safety, quality, service and cost standards. The Seattle Manufacturing Facility has three primary production areas (Line 1, Line 2, Stucco Preparation Area), including a 24 hour
Job Source: Saint Gobain GlassStrategic Resources
Fairfax, VA, United States
Performance Center Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001:2015 Certified, CMMI Level 3 Rated full-service provider with more than 35 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical services to military members, Depar
Job Source: Strategic ResourcesWashington, DC, United States
Description
Leidos is looking for a Customer Performance Manager (IPM). The Customer Performance Manager (IPM) is responsible for the effective implementation of the incident management process and ensures the resolution and remediation of any end-user facing outages. The IPM will be the point of contact for reporting on and communicating the status of outages and incidents and will interact directly with other service providers to analyze and correct issues and incidents. The IPM is responsible for the end-to-end management of all end-user facing problems and incidents and ensuring successful escalation and remediation of problems and incidents.
Basic Qualifications:
ITIL 4 managing professional certification
Prior managed service environment experience
CX experience, including certification (CX accelerator)
5 to 8 years of CX experience
KM experience
ServiceNow tool experience
Reporting and analysis experience
SLA and OLA management experience
Bachelor's degree in a technical background and 5+ years or prior relevant experience or Masters with 3+ years of prior relevant experience.
2+ years of experience supervising or leading teams or projects.
Must be able to obtain a Public Trust Clearance
Original Posting Date: 2024-06-20 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Email Alert for Performance Manager jobs in Washington, DC, United States
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