Program Specialist (bilingual English/Spanish)

Portland, OR, United States

PROGRAM SPECIALIST

Organization: Hacienda Community Development Corporation

Date Posted: April 19, 2024

Location: Portland, OR

Position Type: Full-Time , in-person during training period, hybrid after (3 days in-office, one at home) 4-Day Workweek!

Primary Job Functions: Administrative Assistance

Educational Requirements: Associate’s Degree or two years equivalent experience

Experience Requirements: 2 years

Salary Range: $46,000 – 50,000 annually, paid hourly

Description & Details:

Hacienda CDC , a trusted community development corporation that strengthens individuals and families through affordable housing, holistic services, and advocacy, is searching for a highly organized Program Specialist to be the first point of contact to help lift a person’s life for the better.

When you join the Homeownership Team at Hacienda CDC, you join a team dedicated to directly impacting the community by promoting homeownership and home retention. Your position will focus on navigating new and existing clients into our program, ensuring our clients are prepared to move on in the process, providing support during group classes, and more.

The ideal candidate is bilingual in English and Spanish . They will be client-centric and understand how client satisfaction has a broad impact on their team. They will demonstrate exceptional follow-up and communication skills, be dependable team players, learn quickly, and be process-oriented.

Does this sound like you? If so, we offer: A mission focused on connecting low-income households and communities of color to new opportunities that support youth, families, and people on their journeys to start businesses or buy homes.

A team that genuinely enjoys their work and uses their knowledge to benefit the community.

A chance for you to play an instrumental role in making homeownership possible.

A starting salary of $46,000 – 50,000 annually (paid hourly) and a generous benefits package.

This position's primary responsibilities include: Serving as the initial point of contact for all phone, email, and walk-in inquiries regarding our programming and services.

Assisting clients in completing the application process and gathering of supporting/required documentation.

Scheduling client appointments, workshops, orientation sessions, and maintaining calendars.

Maintaining comprehensive and confidential client records for programming and reporting purposes.

Assist with outreach activities, including supporting during educational workshops and events.

Monitoring and ordering of office supplies, including ensuring related invoices are processed and submitted timely.

Our ideal candidate must have: An associate degree or a minimum of two years’ experience as an Administrative Assistant in the finance, economic development, social work, or client counseling fields.

A commitment to providing outstanding customer service.

The ability to remain patient while clearly explaining our processes.

The capability to develop a thorough understanding of our programming and organization.

An eye for detail with strong data-entry experience and the ability to type 45 wpm or higher.

The ability to treat all clients and their data with confidentiality and respect.

Must be able to foster trust, inform, and empower those from diverse backgrounds.

A flexible schedule to be able to support occasional events during evenings and weekends.

The ability to speak, write, and understand Spanish.

It would be great if you also have: An associate’s degree with coursework done in areas such as business, real estate, finance, planning, social work, or education.

A genuine interest and enthusiasm for working with the Latino and other marginalized communities.

NOTE TO CANDIDATES:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. Hacienda CDC is committed to building a diverse and inclusive organization, and we strongly encourage you to apply, even if you do not believe you meet every one of the qualifications as described or if you require a reasonable accommodation to apply for or perform job duties.

BENEFITS:

Medical/Vision (HMO, PPO, HDHP options)

Dental (PPO, HMO/ortho)

Hacienda covers 90% of employee-only health premiums, 70% of family health premiums, 100% dental

4-Day Workweek - usually Monday - Thursday

Paid Time Off (0-2 yrs/3.6 weeks, 3-4 yrs/4.6 weeks, 5-9 yrs/5.6 weeks)

10 paid holidays per year

40I(k) Plan, 2% company match

Flexible Spending Account (FSA)

Health Spending Account (HSA)

Paid Parental Leave – 6 weeks

Tuition Reimbursement

Professional Development

Laptop

Monthly cell phone stipend

Long-term disability insurance

Life insurance

Employee Assistance Program

LOCATION:

Hacienda CDC headquarters are located in the Cully neighborhood, near the Portland Airport.

ABOUT HACIENDA COMMUNITY DEVELOPMENT CORPORATION (CDC)

Hacienda CDC is a Latino-led Community Development Corporation that strengthens families by providing affordable housing, homeownership support, economic advancement and educational opportunities.

Hacienda CDC was formed in 1986 to provide necessary housing and supportive services in Cully, a low-income, predominantly Latinx community. Today we have 11 affordable housing communities with over 730 affordable rental homes in North and Northeast Portland, Gresham, and Molalla, serving over 2,100 people each year, and new affordable homes in development in Oregon City. We embrace a holistic approach to development and serving Latinos throughout the region with programs in community economic development, homeownership, and youth and family services. Over the last 30 years, we have grown to become Oregon’s largest Latino-led, Latino-serving housing organization.

We are a group of dedicated professionals committed to quality outcomes. We also value work-life balance and self-care so that we remain strong and sustainable over the long term.

PAY:

The salary and wage range Hacienda advertises for the position means that the starting pay offered to the candidate will fall within the range posted. We recognize that each candidate brings with them a unique combination of experiences, education, skills, and abilities; therefore, the offer will be tailored to the individual.

A bilingual Spanish premium of up to 3% is available after 90 days upon successful completion of a language assessment. (According to policy, even if language is not required or preferred, a person can get a 1% increase).

TO APPLY:

Please submit a resume and cover letter explaining your interest in the position. If you require special assistance in completing your application, please call 504-961-6416.

HACIENDA CDC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by federal, state, or local laws.

Read more about our Affirmative Action Program for Protected Veterans and Individuals with Disabilities by visiting: haciendacdc.org/affirmative-action-policy

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