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Laurie Insurance Group
Charlotte
Job Description Job Description Join an award-winning agency! We continue to grow with our great team and now have 12 locations! Our Commercial Lines Customer Service Representative performs the essential functions of aiding our business clients with their service needs. We maintain high delivery standards and focus on a strong commitment to qua
Job Source: Laurie Insurance GroupLaurie Insurance Group
Charlotte
Job Description Job Description Join an award-winning agency! We continue to grow with our great team and now have 12 locations! We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer servi
Job Source: Laurie Insurance GroupGuided Insurance Solutions
Charlotte, NC, United States
We are Guided Insurance Solutions, a Baldwin Risk Partner Company. We're not your run-of-the-mill insurance broker. And we're not bots or algorithms. We're real people striving to better serve and educate the world about the importance of good insurance coverage. We're passionate about helping customers make the right insurance decisions so that, n
Job Source: Guided Insurance SolutionsIndependent Insurance Agents of North Carolina
Charlotte, NC, United States
Personal Lines Customer Service Representative Trainee with superior sales, customer service, organization, communication skills. Relationship builders who enjoy selling, handling customer inquiries and concerns with speed, professionalism, and strong attention to detail want to interact daily with customers, carriers, and fellow employees while
Job Source: Independent Insurance Agents of North CarolinaState Farm Agency - Fort Mill, SC
Fort Mill
Job Description Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based co
Job Source: State Farm Agency - Fort Mill, SCStaff My Agency
Fort Mill, SC, United States
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer
Job Source: Staff My AgencyCorey Hinson & Associates
Fort Mill
Job Description Job Description ***Monday thru Friday Schedule*** Corey Hinson & Associates has an opportunity at our office for a career-minded individual looking for a rewarding career. We are looking for an Experienced Insurance Customer Service Specialist to join our growing team. In this full-time role, you will build relationships wi
Job Source: Corey Hinson & AssociatesU-Haul
Cornelius, NC, United States
Location: 19116 Statesville Rd, Cornelius, North Carolina 28031 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Ha
Job Source: U-HaulCharlotte, NC, United States
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Do you love helping people, providing excellent customer service in a busy continuous learning environment? Boutique independent insurance agency is looking for Insurance Customer Service Representative Trainee to learn insurance industry and grow with them. Candidates must have superior customer service, organization, communication skills and enjoy using tech systems to full efficiency. Relationship builders who enjoy handling customer inquiries and concerns with speed, professionalism, and strong attention to detail and interacting with clients regularly.
Insurance Customer Service Representative Trainee Candidates will benefit from:
Being a part of small, upbeat, close-knit team
Thrive in an environment focused on customer service excellence and being that trusted advisor
Grow with an experienced team that has great reputation in the marketplace.
Growing in an industry that has weathered turbulent times
Paid insurance training to set your career up for success
The Insurance Customer Service Representative Trainee is responsible for taking customer calls, executing personal lines client changes and answering questions, updating notes in agency system, delegating more complicated insurance questions to account managers.
Insurance Customer Service Representative Trainee Requirements: 3 years customer service, administrative or sales support experience
Continuous learning mindset, studious with aptitude for learning and taking tests
Must enjoy being on the phone majority of the day
Strong written and verbal communication skills
Excellent math and reading skills to accurately perform simple calculations.
Relationship builder who enjoys selling as way to help others
Service minded sales professional who enjoys meeting clients need and ensure coverages are set up correctly and expectations are exceeded
Demonstrate strong customer focus and an excellent phone manner
Skilled in handling difficult customer phone calls and problem solving without direct supervision.
Strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
Technology proficiency in customer relationship management systems and enjoys technology driven environments
Property & Casualty license, a plus - will need to take insurance classes and obtain a license by year end
Insurance Customer Service Representative Trainee Responsibilities Being the first line of contact for personal lines clients calls
Service existing clients: updating policies, assisting clients with claims, answering questions, providing documentation.
Respond to incoming inquiries and gather all necessary information.
Review coverage while servicing clients and offer appropriate coverage to meet their needs
Resolve issues by clarifying the customer's concern, determining the cause, selecting and explaining the best solution, expediting correction, following to resolution.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
About The Agency
O'Connor Insurance Associates is growing and we have an exciting opportunity for you to impact the growth of our personal lines department. Our family-owned independent insurance agency has been in business for over 20 years. Our organization is fast paced, technology savvy, and very customer centric. We are boutique like in seeking clients who value a working relationship with insurance professionals. Educating our clients to enable him/her to make the right insurance decisions is part of our core mission. In every interaction with clients, we seek to treat that client like a family member.
Compensation: $40,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with O'Connor Insurance Associates is a great career choice!
O'Connor Insurance is not your typical "mom & pop" insurance agency. Our professional boutique like insurance agency is built with passionate people who strive for excellence while demonstrating leadership in everything we do. We work hard, we have fun, and we make a difference in the lives of our clients every day.
O'Connor Insurance Associates is growing and we have exciting opportunities for you to impact the growth of our agency. Our organization is fast paced, technology savvy, and very customer centric.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
Insurance Customer Service Representative Trainee jobs in Charlotte, NC, United States
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