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Dexterity
Redwood City, CA, United States
We are looking for an experienced IT Support Technician to help with day-to-day desktop/laptop/mobile support issues and infrastructure tools administration. In addition to the daily tasks of keeping the users and infrastructure running, you will assist with the larger IT tasks of keeping the organization running by building tools and automation.
Job Source: DexterityThe Mice Groups Inc
Redwood City, CA, United States
This position pays between $30/hr to $40/hr. Our Professional Services Division here at The Mice Groups is seeking an IT Support Technician for full time opportunity. These positions are expected to be 100% on-site in Redwood City, CA. Essential Duties & Responsibilities: Field incoming help requests from end users via both telephone and work order
Job Source: The Mice Groups IncDexterity
Redwood City, CA, United States
We are looking for an experienced IT Support Technician to help with day-to-day desktop/laptop/mobile support issues and infrastructure tools administration. In addition to the daily tasks of keeping the users and infrastructure running, you will assist with the larger IT tasks of keeping the organization running by building tools and automation.
Job Source: DexterityUS Navy
Fremont, CA, US
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on boa
Job Source: US NavyUS Navy
San Jose, CA, US
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on boa
Job Source: US NavyEast Bay Regional Park District
Castro Valley, CA, United States
Salary : $8,050.25 - $9,109.75 Monthly Location : Castro Valley, CA Job Type: Full-time (37.5 hrs) Job Number: 24-GB-09 Division: Finance & Management Services Department: INFORMATION SERVICES Opening Date: 06/05/2024 Closing Date: 6/26/2024 5:00 PM Pacific The Position ABOUT US: The East Bay Regional Park District (EBRPD) is a ful
Job Source: East Bay Regional Park DistrictWisk Aero
Mountain View, CA, United States
At Wisk, we're transforming the future of urban mobility through safe, all-electric, autonomous flight. We are a passionate team working together toward a sustainable future, solving high-impact problems that have never been solved before. By delivering everyday flight for everyone, we're making it possible to spend less time getting there and more
Job Source: Wisk AeroMilpitas
Milpitas, CA, United States
Definition Calling all tech-savvy, solutions-oriented, and customer-service-focused professionals! The City of Milpitas is seeking THREE (3) Information Technology (IT) Analysts to join out highly talented and supportive Information Technology (IT) Department. This role performs a variety of duties to support the Department’s mission to provide
Job Source: MilpitasRedwood City, CA, United States
This position pays between $30/hr to $40/hr.
Our Professional Services Division here at The Mice Groups is seeking an IT Support Technician for full time opportunity.
These positions are expected to be 100% on-site in Redwood City, CA.
Essential Duties & Responsibilities:
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Maintain excellent customer service over the phone and in person
Troubleshooting and performing routine maintenance of workstations and servers remotely
Maintaining a positive attitude and fast-paced, detail-oriented, and multi-tasking work ethic
Diagnostics of malfunctioning Apple and Windows hardware and software
Responding to, detailing work done, and closing remote support tickets
Maintenance and updating of our customer database used in creating service request orders
Assisting customers in purchasing decisions when needed
Maintaining a safe and clean work environment
Maintaining a professional image and attitude
Skills Required:
3-6 years of IT support experience, in 2-3 different technical environments.
Working for an MSP would be ideal, or working for a few different companies.
Tier 2 support Experience is required.
Microsoft / office 365 office stack / Exchange / Experience with MACs / Phones / Outlook as an application on phones and how to manage phones, policies etc...
Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience.
Applicants should apply via The Mice Groups Inc. website (www.micegroups.com) or through this careers site posting.
We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
Privacy Policy
One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service youve requested.
The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information.
The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website.
The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to [email protected]
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Email Alert for Information Technology Support Technician jobs in Redwood City, CA, United States
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