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Regional Operations Director - Chicago

Chicago, IL, United States

Regional Operations Director - Chicago page is loaded Regional Operations Director - Chicago Apply locations Illinois - Naperville Mount Prospect, IL Glenview, IL time type Full time posted on Posted 30+ Days Ago job requisition id 2024-R0628 It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary PM Pediatric Care is looking for an inspiring and motivated Regional Operations Director (ROD) to lead a portfolio of 8-12 urgent care locations with ~100 team members through 6-8 direct reports and a P&L of ~$10-30M. The ROD will develop market growth strategy, drive business and clinical outcomes, and serve as a key member of the leadership team reporting to the Senior Vice President of Clinical Operations. Description Financial Management:

Manage the region’s profitability (P&L statements, approximately $10-30M in revenue depending on region), operations, labor management, contract management, and clinical outcomes within the assigned region and offices.

Review/analyze budget and implement cost-control measures to ensure fiscal responsibility and profitability.

Operational Efficiency

Drive operational, financial, team and clinical performance of region through KPIs including market growth, clinical productivity, staffing, attrition, quality and safety.

Streamline processes, workflows, and procedures to maximize efficiency and productivity.

Employee Management & Regional Oversight

Recruit, train and develop regional leaders into a high functioning, dynamic care team.

Provide engaged, on-site presence to local leaders and holds them accountable for achievement of defined KPIs.

Create collaborative culture that solves complex problems facing the region.

Coordinate provider schedule and backup system to minimize clinical care disruptions.

Oversee vendor and inventory management

Ensure sites are compliant with accrediting body standards and facilities mock inspections.

Qualifications Bachelor’s degree required; preferred master’s degree or clinical equivalent.

Minimum 5+ years of healthcare management experience, including multi-site operations management.

Strong leadership skills and ability to motivate and develop employees of diverse professional backgrounds.

Prior P&L management experience, strong financial expertise and analytical skills are essential.

Quality/process improvement experience preferred.

Knowledge of marketing, communications, insurance contracting, and billing practices in healthcare.

Proficiency in MS Excel and MS suite required.

Travel to our other urgent care offices and on-site office presence required.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

About Us PM Pediatrics was founded on the belief that there is a better way to deliver urgent care to kids and young adults. PM Pediatric Care has over 75 urgent care locations across the country, telehealth, 5+ large hospital partnerships , pediatric behavioral health, and a growing presence in school health nationwide. Our goal is to ensure that our patients receive comprehensive and superior quality acute and behavioral health care when they need it, without having to wait long for it. PM Pediatric Care treats children and young adults exclusively. Our team seeks to hire individuals, like you, who have a passion for innovation and quality care .With a growing national presence and an expanding corporate team, your addition to PM Pediatric Care will contribute to the specialized care of our patients and our mission to revolutionize the way healthcare is delivered .

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