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Salesforce Business Systems Analyst (Remote)

Kirkland, WA, United States

CrowdStrike, Inc. Full time R19135 About the Role: CrowdStrike is looking for a Salesforce Business Systems Analyst to join our fast growing Customer Applications team. In this role, you will work closely with business partners to align and strategize technology solutions with business needs. Your role is integral in ensuring the deliverables meet the stakeholder needs and align with business goals. Your role sits within a continuously evolving environment, requiring you to proactively adapt and contribute to the organization's ongoing growth and various priorities. You will be responsible for managing and improving our Salesforce application by working with the IT teams and helping drive end to end execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike. What You'll Do:

Partner with business stakeholders in driving business requirements gathering sessions, help plan and prioritization of various requests and setting pragmatic expectations.

Independently prepare process design, develop user stories, functional test, plan and execute UAT and create enablement materials (documentation, demo video etc.)

Provide strong analytical, problem solving, and project management skills to effectively synthesize requirements, evaluate options, and help design and deliver quality solutions.

Own functional tasks and deliverables, including, but not limited to: process definition, requirements gathering, functional design creation, testing, preparing reports.

Create and maintain project, application and design documents leveraging Salesforce development best practices.

Prepare and present leadership updates, steerco decks and other org-wide key updated to the executive leadership team.

What You'll Need:

Bachelor's degree (technical degree preferred).

3+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 1 year of Salesforce administration experience.

Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.

Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.

Salesforce.com certification (Administrator, Advanced Administrator, Certified CPQ Specialist) preferred but not required.

Passion for creating a frictionless end user experience.

Proven ability to work creatively and analytically in a problem-solving scenario.

Strong knowledge and understanding of the Salesforce.com platform, ecosystem and best-practices.

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We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [[email protected]]{target="_blank" rel="noopener noreferrer"}, for further assistance. CrowdStrike participates in the E-Verify program.

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