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Sam's Club
Channelview, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubKitchen Cabinet Distributors
Houston, TX, United States
Kitchen Cabinet Distributors (KCD) is one of the country's fastest-growing distributors of wood cabinets. With more 500,000 combined square feet of warehouse & assembly space, with nationwide distribution capabilities, KCD's goal is to become the leading provider of stock cabinetry solutions in the United States. Successful candidates will find sig
Job Source: Kitchen Cabinet DistributorsEurofins Scientific
Houston, TX, United States
**Customer Service Representative** * Houston, TX, USA * Employees can work remotely * Full-time **Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.
Job Source: Eurofins ScientificImprimus Labels and Packaging
Pasadena
Job Description Job Description Description: If your Customer Service skills stand out far above the rest, we have the challenging and rewarding position you've been seeking. Imprimis Labels and Packaging is a well-established, highly reputable leader in the printing industry. We produce top-quality printed products for the demanding cosmetics, pe
Job Source: Imprimus Labels and PackagingAda Business Solutions
Houston, TX, United States
As a Customer Service Representative, you'll be an integral part of our fast-paced environment, supporting on-site community fundraising initiatives and representing our clients with professionalism and impact. This is an entry-level role where your willingness to learn and commitment to success are key. We provide comprehensive training and ongoin
Job Source: Ada Business SolutionsSonia Olivo - State Farm Agency
Missouri City
Job Description Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable c
Job Source: Sonia Olivo - State Farm AgencynVent
Houston, TX, United States
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: The Residential Customer Service Representative supporting the Nuhea
Job Source: nVentFun Factory, Inc
, HI, United States
**Come join our team! We are seeking candidates for our Kona, Maui Mall, Kaahumanu and Kamehameha Shopping Center locations.** **Fun Factory, Inc.** is looking for experienced Customer Service Representatives to join our team! If you are an outgoing, high-energy person with good time management skills and you're looking for an exciting and fast-pac
Job Source: Fun Factory, IncHouston, TX, United States
** Representative, Customer Service**
**Job Category****:** Support **Requisition Number****:** REPRE001735 Showing 1 location **Job Details**
**Description**
**POSITION SUMMARY**
The **Customer Service Representative** position is an excellent opportunity for someone who enjoys a fast paced, dynamic environment. As the face of TPC Group to our external customers, and a key supply chain contributor internally, this position is critical to TPC Groups success. Teamwork, poise under pressure, and the drive to make a difference are required for success.
**DUTIES AND RESPONSIBILITIES**
* Provides sales and customer support for assigned customers by acting as a contact for scheduling and service needs.
* Builds and maintains business relationships with clients by providing prompt and accurate service to promote customer loyalty.
* In addition to receiving and processing orders, serves as a customer advocate, responsible for ensuring that order quality, quantity, and scheduling meet the customer requirements.
* Serves as a contact for customers and / or products in relation to the placement and scheduling of orders and deliveries. Initiates and / or receives these orders via phone, email or fax and update forecasts and plans as information is received.
* Troubleshoots customer concerns and fields technical questions. Receives concerns and questions and resolves them directly or coordinates resolution with the department that can best handle the issue.
* Records any issue that affects the customer in the database and drives top quartile customer satisfaction performance.
* Ensures that proper procedures for order confirmation, shipping documentation, and invoicing are followed.
* Follow-ups on any delays in shipments and keeps the status up to date in Oracle and all scheduling applications.
* Organizes paperwork from each shipment (load sheet, COA, bill of lading, etc.) and files following standard procedures.
* Based on order projections and actual orders, coordinates with offsite terminals handling inbound and outbound shipments as needed to assure order execution. Schedules shipments to terminals to support planned/actual orders.
* Supports change initiatives focused on supply chain improvement objectives and supports migration to fully electronic documents.
**REQUIRED QUALIFICATIONS**
* Associate degree from accredited university or institution (5+ years of experience will act as a substitute)
* 3+ years of experience in B2B (Business to Business) Customer Service
* 3+ years of experience with an Enterprise Resource Planning (ERP) system
**PREFERRED QUALIFICATIONS**
* Bachelors degree from accredited university or institution
* Refining / Chemical / Petrochemical industry experience
* Oracle ERP systems experience
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Email Alert for Representative, Customer Service jobs in Houston, TX, United States
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