Security Manager

Boston, MA, United States

The Manager, Security Operations is an experienced security professional who is able to effectively manage teams to protect Fidelity’s associates, customers, and property. This individual is able to deliver on Global Security Operations’ objectives through their ability to communicate effectively, understand their site’s risk landscape, and engage and execute on key initiatives for Security and the firm while exercising sound judgement. This individual is an important associate-facing Brand Ambassador for Global Security Operations and will ensure that their team exudes professionalism and provides exceptional customer service at their site!

Note: Typical schedule is M-F, 8 to 5, but the position may require a flexible working schedule depending on operational needs including nights, weekends and holidays.

The Expertise We are Looking For / The Expertise You Have:

5-7 years’ experience in an operational and technical security environment

Prior experience in a people manager role

EMT or other relevant certifications (CPP, CFE, CBCP) a plus

The Skills You Bring:

Knowledge of security principles (incident management, life safety, investigations, workplace violence and threat assessment)

Experience with Security technology

Project management (beginner)

Understanding of risk and controls

Stakeholder and relationship management (communicates effectively with senior security leadership, site/business unit leadership, business partners, and public safety agencies)

Vendor management (holds vendors accountable to agreed upon terms and manages to budget constraints)

Responsibilities/The Value You Deliver:

Effectively leads a team of security representatives and supervisors in a single location

Creates and maintains a schedule to ensure coverage while managing staffing costs and overtime

Enforces corporate and site-wide policies, procedures, and standards related to operational, physical, and technical security management

Establishes and maintains meaningful relationships with business unit personnel, site leadership and external service providers such as public safety agencies to influence security policy implementation and mitigate risk

Translates strategic organizational objectives and champions training and life safety programs for their site

Engages effectively on cross-organizational projects and scales global initiatives for your site

Builds, implements, and maintains regional crisis response plans in collaboration with site leadership

Delivers effective local awareness programs and supports broader global security awareness initiatives designed to educate associates on workplace safety and security standard methodologies

Review regional incident reports and recommend and track required follow up

#globalsecurity

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at

[email protected]

or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Category: Security

Job Description:

Manager, Security Operations

The Manager, Security Operations is an experienced security professional who is able to effectively manage teams to protect Fidelity’s associates, customers, and property. This individual is able to deliver on Global Security Operations’ objectives through their ability to communicate effectively, understand their site’s risk landscape, and engage and execute on key initiatives for Security and the firm while exercising sound judgement. This individual is an important associate-facing Brand Ambassador for Global Security Operations and will ensure that their team exudes professionalism and provides exceptional customer service at their site!

Note: Typical schedule is M-F, 8 to 5, but the position may require a flexible working schedule depending on operational needs including nights, weekends and holidays.

The Expertise We are Looking For / The Expertise You Have:

Associates degree, Bachelor’s degree preferred; advanced degree a plus

5-7 years’ experience in an operational and technical security environment

Prior experience in a people manager role

EMT or other relevant certifications (CPP, CFE, CBCP) a plus

The Skills You Bring:

Knowledge of security principles (incident management, life safety, investigations, workplace violence and threat assessment)

Experience with Security technology

Project management (beginner)

Understanding of risk and controls

Stakeholder and relationship management (communicates effectively with senior security leadership, site/business unit leadership, business partners, and public safety agencies)

Vendor management (holds vendors accountable to agreed upon terms and manages to budget constraints)

Responsibilities/The Value You Deliver:

Effectively leads a team of security representatives and supervisors in a single location

Creates and maintains a schedule to ensure coverage while managing staffing costs and overtime

Enforces corporate and site-wide policies, procedures, and standards related to operational, physical, and technical security management

Establishes and maintains meaningful relationships with business unit personnel, site leadership and external service providers such as public safety agencies to influence security policy implementation and mitigate risk

Translates strategic organizational objectives and champions training and life safety programs for their site

Engages effectively on cross-organizational projects and scales global initiatives for your site

Builds, implements, and maintains regional crisis response plans in collaboration with site leadership

Delivers effective local awareness programs and supports broader global security awareness initiatives designed to educate associates on workplace safety and security standard methodologies

Review regional incident reports and recommend and track required follow up

#globalsecurity

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at

[email protected]

or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Category: Security Fidelity’s working model

blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

About Us

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following:

For roles based in the US: Contact the HR Leave of

Absence/Accommodation

Team by sending an email to

[email protected],

or by calling 800-835-5099, prompt 2, option 2

For roles based in Ireland: Contact

[email protected]

For roles based in Germany: Contact A

[email protected]

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