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Moncler
New York, NY, United States
POSITION OVERVIEW : The Client Advisor Manager (CAM) is a Brand ambassador who embodies the Moncler Client Promise and represents the Brand's values in the execution of their role. Reporting to the Store Manager/Director, the CAM is responsible for delivering exceptional business results, by leading and coaching a team, supporting the cultivation o
Job Source: MonclerRichemont
Short Hills, NJ, United States
CLIENT ADVISOR, IWC SHORT HILLS MALL MAIN PURPOSE The IWC Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of IWC at all times with client satisfaction being his/her utmost goal. KEY RESPONSIBILITIES Hos
Job Source: RichemontMCM Worldwide
Garden City, NY, United States
Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and as
Job Source: MCM WorldwideRichemont
Short Hills, NJ, United States
CLIENT ADVISOR, IWC SHORT HILLS MALL MAIN PURPOSE The IWC Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of IWC at all times with client satisfaction being his/her utmost goal. KEY RESPONSIBILITIES Hos
Job Source: RichemontEmerging Blue Jobs
New York
Job Description Job Description Our client is a London based luxury ready to wear and lifestyle company. Known for its knitwear, garments made of the finest natural materials, and understated elegance. For more than 25 years, our client has created modern design with old world influences. Their flagship stores carry not only the women's collectio
Job Source: Emerging Blue Jobs24 Seven Talent
Short Hills, NJ, United States
Job Title: Part-Time Client Advisor Location: Short Hills, NJ. Pay: $23-$27/hr + commission As a client advisor, we'll encourage you to take extra time to understand our customer's needs and provide an extraordinarily one of a kind, customer service experience. Essentially, you'll be helping us build strong relationships with our customers, while
Job Source: 24 Seven TalentNeuberger Berman
New York, NY, United States
Summary The Alternative Investment Product Specialist will work with Neuberger’s Investment, National Accounts and Intermediary Sales teams to educate them about Alternative offerings to advocate, educate and sell Neuberger’s Alternatives suite of products. The role will involve one-on-one and group presentations, conference calls, and coordinatio
Job Source: Neuberger BermanNew York Life Insurance Company
Flushing
Job Description Job Description What does a career need to offer you? Financial growth? Personal satisfaction? Opportunity to advance? You’ll find all that and more as a New York Life Financial Professional. At New York Life, we believe it’s possible to get ahead and do the right thing. This belief shows in how we do business and it shows in the
Job Source: New York Life Insurance CompanyNew York, NY, United States
JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship.
The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and highest quality standard.
Role and Responsibilities
Sales
• Self motivated and entrepreneurial mindset with emphasis on driving sales results through qualitiative customer conversion and development of proactive sales via personalized, client-centric follow up/follow through activity
• Reach and surpass monthly sales goals as determined by Management
• Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all product categories in-store
• Manage sales and optimize each step of sales process ensuring all clients receive highest degree of sophistication and enjoyable service possible, aiming to foster development of loyal shoppers: Welcome and know regular customers
• Experience in luxury handbag and leathergoods sales or specialist role is a plus
Customer Service
• Strong customer service skills to provide courteous and precise customer satisfaction
• Strong organizational skills, multi-tasking and prioritizing capabilities
• Develop and maintain a book of clients including sales records, records of all client preferences as well as records of clients' life events (birthdates, etc.)
• Follow-up with clients through phone, email, cards and special announcements
• Align with style and qualitative standards of the brand throughout Sales and post-sale process
• Take full advantage of all contact with customers in the store and promote both the brand and product
• Collaborate with other colleagues to achieve business objectives and contribute to a teamwork oriented environment
• Constantly keep up-to-date regarding fashion trends; know and monitor competition
• Anticipate and understrand customers' needs, both expressed and less obvious
• Demonstrate, recommend and style the products available; promote wardrobing
• Schedule client appointments and prepare in advance for successful appointment conversion
• Develop pre-existing and new clients via consignment and proactive selling techniques
• Ensure customer loyalty through client data capture and utilization for follow up activity
Operations
• Participate in the inventory process
• Contribute to and create an overall positive atmosphere in the store
• Maintain a clean and organized store to create a comfortable shopping experience
• Maintain knowledge and understanding of store sales goals
• Support the store manager to ensure accuracy in all POS transactions along with cash handling and banking procedures
• Apply all store operations policies and procedures provided by the Company
Merchandising
• Maintain visual merchandising criteria and quantities per Company standards and guidelines
• Ensure that product is accurately coded, tagged and priced
• Provide store management with qualitative feedback
Physical Requirements
The physical demands described must be met by an individual to successfully perform the essential functions of this job:
• Required to stand and walk for up to eight hours in a workday
• Required to lift and or move up to 50 pounds
• Required to be able to engage in the following activities: Bending, stooping, reaching, twisting, grasping, pinching, reaching/lifting above shoulders in a repetitive manner; reach with hands and arms; talk and hear; and work with cleaning solutions.
• The following vision abilities are required: close vision, distance vision, color vision, peripheral vision, depth vision, depth perception and ability to adjust focus.
Competencies
• Customer/Client focus
• Communication proficiency
• Organizational skills
• Ethical Conduct
Qualifications and Education Requirements
• Previous retail customer service experience in luxury market
• Previous client book preferred
• Excellent customer services skills
Preferred Skills
• Experience in luxury / high-end clienteling environment
• Proven sales track record and achievement of sales goals
• 5+ years in premium / luxury commission sales environment
Salary Range: $19-$21
#JS #LI-AR
Location:
Client Advisor - Greene Street jobs in New York, NY, United States
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